Job summary
Job post source
This job is directly from Community Health Centers, Inc.
Job overview
The Front Desk Specialist at Community Health Centers, Inc. plays a crucial role in patient interaction and administrative support, enhancing patient experience and operational efficiency.
Responsibilities and impact
The role involves greeting patients, managing patient registration and records, handling financial counseling, scheduling appointments, processing payments, and supporting administrative tasks to ensure smooth center operations.
Compensation and benefits
The position offers competitive compensation, healthcare coverage, paid time off, paid holidays, retirement plans, tuition/training reimbursement, and no weekend work for most centers with early Fridays.
Experience and skills
Candidates should have a high school diploma or equivalent, at least 1 year of front office experience preferably with Electronic Medical Records, exceptional customer service skills, and preferred dental office experience and bilingual ability.
Career development
The job provides advancement opportunities and tuition/training reimbursement to support professional growth.
Work environment and culture
Community Health Centers, Inc. values community impact, patient care, and employee well-being, recognized as a top workplace with modern facilities and a supportive environment.
Company information
Community Health Centers, Inc. is a healthcare organization focused on improving community health and quality of life, awarded for excellence as an employer and service provider.
Job location and travel
The job is located at Community Health Centers, Inc. facilities, with possible travel to other center locations as needed.
Unique job features
The role uniquely combines medical and dental front desk responsibilities, requires handling multiple scheduling templates, and involves financial counseling and patient eligibility assistance.
Company overview
Community Health Centers, Inc. is a non-profit organization dedicated to providing comprehensive healthcare services to underserved communities. They offer a wide range of medical, dental, and behavioral health services, ensuring accessible and affordable care for all patients. The organization generates revenue primarily through government funding, grants, and patient fees on a sliding scale based on income. Founded in 1972, Community Health Centers, Inc. has a long history of addressing healthcare disparities and improving community health outcomes.
How to land this job
Position your resume to emphasize your customer service skills, familiarity with front desk operations, and experience handling patient registration and financial counseling tasks as outlined in the job description at Community Health Centers, Inc.
Highlight your ability to manage multiple scheduling templates, proficiency with Electronic Medical Records, and experience with billing and insurance verification to align with the core responsibilities of the Front Desk Specialist role.
Apply through multiple platforms including the Community Health Centers corporate career site, LinkedIn, and other job boards to maximize your application visibility for this position.
Connect with current employees in the patient services or administrative divisions at Community Health Centers, Inc. on LinkedIn; use ice breakers such as commenting on their recent community health initiatives or asking about their experience with patient care workflows to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description like 'patient registration,' 'financial counseling,' 'Electronic Medical Records,' 'insurance verification,' and 'customer service' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume for ATS, identify all relevant application portals, and find LinkedIn connections to network with, allowing you to focus more on preparing for interviews and follow-ups.
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