Redirect Health

Benefit Specialist - Free Healthcare Benefit for Entire Family!

PHOENIX, AZPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Redirect Health.

  • Job overview

    The Benefit Specialist at Redirect Health plays a key role in resolving escalated member issues and ensuring a positive healthcare experience for members and their families.

  • Responsibilities and impact

    The role involves becoming an expert on healthcare plans, supporting enrollment processes, guiding members through enrollments, ensuring data accuracy, resolving complex member issues empathetically, maintaining documentation, and collaborating with the team to improve processes.

  • Compensation and benefits

    The position offers an hourly pay range of $19.84 to $23.87, free comprehensive healthcare for the employee and their family with no payroll deductions, dental and vision insurance, paid sick and vacation time, a 401K plan after six months, and flexible work options.

  • Experience and skills

    Candidates must have at least one year of customer service experience with phone communication, proficiency in Microsoft Word, Excel, and Outlook, a high school diploma or GED, strong communication skills, and a friendly, self-motivated, and team-oriented attitude.

  • Work environment and culture

    The company values compassionate, team-centered care and offers a supportive environment focused on member satisfaction and empowerment.

  • Company information

    Redirect Health is dedicated to making healthcare accessible and affordable, offering free healthcare benefits to employees and their families, aiming to remove financial burdens and improve well-being.

  • Job location and travel

    The job is located at 2020 N. Central Avenue, Phoenix, AZ, with flexible work options available.

  • Unique job features

    This role offers unique free healthcare benefits for the employee and their family, which is a significant financial advantage and a distinctive perk compared to similar positions.

Company overview

Redirect Health is a healthcare company that focuses on providing affordable and accessible healthcare solutions for businesses and individuals. They offer a membership-based model that includes a range of services such as primary care, telemedicine, and wellness programs, aiming to simplify healthcare access and reduce costs. The company generates revenue through membership fees and partnerships with employers who seek to provide healthcare benefits to their employees without the high costs associated with traditional insurance. Founded in 2013, Redirect Health has positioned itself as an innovator in the healthcare industry by leveraging technology and a streamlined approach to deliver efficient care.

How to land this job

  • Position your resume to highlight your customer service experience with a focus on phone communication and problem-solving skills, which are central to the Benefit Specialist role at Redirect Health.

  • Emphasize your proficiency with Microsoft Word, Excel, and Outlook, and your ability to collaborate effectively with teams to ensure accurate enrollment data and smooth member experiences.

  • Apply through multiple channels including Redirect Health’s corporate careers page and LinkedIn to maximize your application visibility and increase your chances of being noticed.

  • Connect with current Benefit Specialists or team members in the healthcare division at Redirect Health on LinkedIn; use ice breakers like complimenting their commitment to free healthcare benefits or asking about their experience handling escalated member issues.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'benefit specialist,' 'enrollment support,' 'problem-solving,' 'member guidance,' and 'compliance' to ensure it passes initial screening filters.

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