Job summary
Job post source
This job is directly from McMaster-Carr
Job overview
The Business Support Generalist at McMaster-Carr plays a key role in supporting business growth and customer service during the company's expansion, contributing to smooth operations and cross-functional collaboration.
Responsibilities and impact
The role involves guiding customers through product offerings, resolving delivery and order issues by coordinating with warehouse and logistics, supporting business growth by connecting resources, and enhancing service quality by responding to customer preferences.
Compensation and benefits
The total cash compensation ranges from $106,000 to $119,000 annually including profit sharing, with benefits such as 100% tuition reimbursement, no-premium medical/dental/vision plans, company-funded retirement accounts, employee resource groups, inclusive benefits, home buyer assistance, paid parental leave, adoption assistance, and paid time off.
Career development
The role offers opportunities to grow professional skills through exposure to various teams and business functions, adapting to new challenges and learning organizational collaboration.
Work environment and culture
McMaster-Carr values customer focus, adaptability, inclusivity, and a discrimination-free workplace with accommodations and support for diverse employees.
Company information
McMaster-Carr is a 120-year-old innovative e-commerce company known for its extensive product offerings and world-class operations, currently expanding with a new regional headquarters in Fort Worth.
Job location and travel
The position is based in Fort Worth at a new regional headquarters and automated distribution facility.
Unique job features
The job is distinguished by its dynamic, cross-functional nature and involvement in a major company expansion project.
Company overview
McMaster-Carr is a renowned industrial supply company that specializes in providing a vast array of products, including hardware, tools, raw materials, and maintenance equipment. They generate revenue through the sale of these products to a diverse range of industries, including manufacturing, construction, and engineering. Founded in 1901, McMaster-Carr has built a reputation for its extensive catalog, exceptional customer service, and efficient distribution network, making it a go-to resource for industrial supplies. Their commitment to innovation and quality has solidified their position as a leader in the industry.
How to land this job
Position your resume to highlight your adaptability, cross-functional collaboration skills, and customer-focused problem-solving abilities, as these are central to the Business Support Generalist role at McMaster-Carr.
Emphasize experience in coordinating between teams, managing urgent delivery or order issues, and supporting business growth through connecting resources, reflecting the job's key responsibilities.
Apply through multiple channels including McMaster-Carr’s official corporate careers page and LinkedIn to maximize your application visibility.
Connect on LinkedIn with current employees in McMaster-Carr’s operations or customer service teams; use ice breakers like commenting on the company’s new Fort Worth facility or asking about their experience working cross-functionally.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer experience,' 'cross-functional collaboration,' 'delivery coordination,' and 'business growth support' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, saving time and increasing your chances of landing the job.
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