Job summary
Job post source
This job is directly from Accredo Specialty Pharmacy, part of Evernorth Health Services under The Cigna Group.
Job overview
The Eligibility Representative role at Accredo Specialty Pharmacy involves helping patients coordinate medication and insurance coverage for complex medical conditions, ensuring they receive necessary treatments.
Responsibilities and impact
The job requires assisting patients with medication access, interacting with insurance plan providers to resolve coverage issues, managing multiple tasks simultaneously, and documenting interactions accurately.
Compensation and benefits
The position offers a choice of three medical plans, prescription drug, dental, vision, and life insurance, HRA and HSA accounts, 401K with company match, paid time off, paid holidays, and tuition assistance.
Experience and skills
Candidates should have previous customer service experience; healthcare experience and knowledge of medical insurance and terminology are preferred. Proficiency with Microsoft Office and excellent communication skills are required. A high school diploma or GED is required, with a bachelor's degree preferred.
Work environment and culture
The company promotes a fun, friendly, and unique culture encouraging employees to bring their whole selves to work, emphasizing inclusivity and support.
Company information
Accredo Specialty Pharmacy is part of Evernorth Health Services, a division of The Cigna Group, focused on innovative pharmacy, care, and benefit solutions to improve health and vitality.
Job location and travel
This is a remote position requiring a reliable wired internet connection and a private, distraction-free workspace.
Application process
Applicants must complete 100% of training within the first 90 days and can request reasonable accommodations for the application process via email; tobacco use policies and equal opportunity statements are included.
Unique job features
The role stands out for its focus on specialty pharmacy patients with complex conditions and its integration within a large health services organization offering comprehensive benefits and a supportive work environment.
Company overview
Accredo Specialty Pharmacy is a leading specialty pharmacy that focuses on providing medications and personalized care for patients with complex and chronic health conditions such as cancer, hepatitis, multiple sclerosis, and rare diseases. As a subsidiary of Evernorth, which is part of Cigna Corporation, Accredo operates by partnering with pharmaceutical manufacturers, insurance providers, and healthcare professionals to deliver high-touch pharmacy services and support programs. The company generates revenue through dispensing specialty medications, offering clinical support, and managing patient care coordination, often working with insurance reimbursement models. Founded in 1996 and acquired by Medco Health Solutions in 2005, then later becoming part of Express Scripts and ultimately Cigna, Accredo has a history of growth through strategic acquisitions and integration into larger healthcare organizations. Candidates should be aware of Accredo’s emphasis on patient-centric care, advanced therapy management, and its role within the broader Cigna/Evernorth healthcare ecosystem.
How to land this job
Position your resume to highlight your customer service experience and any healthcare knowledge, especially familiarity with medical insurance and terminology, to align with the Eligibility Representative role at Accredo Specialty Pharmacy.
Emphasize your communication skills, both verbal and written, and your ability to multitask and manage detailed documentation, as these are key responsibilities in the job description.
Apply through multiple channels such as Accredo Specialty Pharmacy's corporate careers page and LinkedIn to maximize your chances of being noticed for this remote role.
Connect with current Accredo Specialty Pharmacy employees or those in the Evernorth Health Services division on LinkedIn; start conversations by mentioning your interest in their patient-focused work or asking about their experience with the training and insurance coordination processes.
Optimize your resume for ATS by including keywords like 'patient coordination,' 'insurance coverage,' 'customer service,' 'medical terminology,' and 'Microsoft Office,' ensuring your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications across platforms, identify relevant LinkedIn contacts for networking, and optimize your resume for ATS, freeing you to focus on interview preparation and skill enhancement.
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