Job summary
Job post source
This job is directly from First Urology PSC
Job overview
The Front Desk Check In/Out role at First Urology PSC involves providing patient-focused front office support to ensure smooth patient flow and exceptional customer service at the New Albany location.
Responsibilities and impact
The candidate will greet and assist patients, manage phone calls, use EMR software for check-ins and scheduling, perform data entry, manage health information in compliance with HIPAA, and assist with medical office tasks.
Compensation and benefits
The position offers pay based on experience, full benefits including health, dental, vision, and life insurance, 401(k) matching, paid time off, referral program, and employee rental opportunities.
Experience and skills
Preferred qualifications include previous medical administrative support experience, familiarity with medical collection processes, and customer service experience.
Career development
There are opportunities for advancement within the company, supporting career growth from within.
Work environment and culture
First Urology PSC values compassionate, skilled staff and has been recognized as a Best Place to Work in Louisville and Southern Indiana for eight consecutive years, promoting a positive and professional work environment.
Company information
First Urology PSC is the largest urologic provider in Kentuckiana, focused on quality care and advanced therapies in urology with a strong commitment to research and community service.
Job location and travel
The job is located at the New Albany, Indiana office with a Monday to Friday schedule, no nights or weekends required.
Unique job features
The role involves working with advanced EMR systems and offers a stable, full-time schedule with no night or weekend shifts, enhancing work-life balance.
Company overview
First Urology PSC is a leading independent urology practice based in the Louisville, Kentucky region, providing comprehensive urological care including diagnostics, treatment, and surgical procedures for conditions such as kidney stones, prostate issues, and urinary tract disorders. The company operates multiple clinics and outpatient surgery centers, generating revenue through patient consultations, procedures, and partnerships with local hospitals and insurance providers. Founded through the merger of several established urology groups, First Urology has grown to become one of the largest private urology practices in the area. The organization emphasizes patient-centered care, advanced medical technology, and ongoing physician education. Candidates should be aware of its reputation for clinical excellence and its commitment to both innovation and community health.
How to land this job
Position your resume to highlight your strong customer service skills and ability to manage multi-tasking in a fast-paced medical office environment, focusing on front desk check-in/out responsibilities.
Emphasize experience with EMR software, appointment scheduling, and accurate data entry, including 10 key typing and HIPAA compliance, to match the job requirements.
Apply to multiple locations accepting applications for this role, including First Urology PSC's corporate career site and LinkedIn job postings, to maximize your chances.
Connect on LinkedIn with employees in the administrative or front office divisions at First Urology PSC; start conversations by complimenting their commitment to patient care or asking about their experience working with EMR systems.
Optimize your resume for ATS by incorporating keywords from the job description such as 'patient check-ins,' 'EMR software,' 'medical administrative support,' 'HIPAA compliance,' and 'customer service.'
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify optimal application channels, and find relevant LinkedIn contacts, saving time and increasing your job search effectiveness.
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