Job summary
Job post source
This job is directly from K-Designers
Job overview
The Call Center Representative (Evening Shift) at K-Designers is a part-time role focused on setting appointments and providing excellent customer service to support home remodeling sales across multiple states, contributing to company growth.
Responsibilities and impact
The role involves making inbound and outbound calls to set appointments, entering customer information accurately, providing exceptional customer experiences, and performing additional administrative tasks as needed.
Compensation and benefits
The position offers hourly pay plus base and commission pay with total potential income ranging from $40,000 to $70,000+ annually, including bonuses, cash prizes, and flexible part-time schedules with opportunities for full-time advancement.
Experience and skills
Candidates should have 1-3 years of call center or customer care experience, excellent customer service, typing, and grammar skills, attention to detail, project management skills, and the ability to work both independently and in a team; CRM knowledge is a plus.
Career development
K-Designers promotes from within, providing opportunities for advancement and access to world-class training.
Work environment and culture
The company values great people skills, positive attitudes, dependability, and teamwork, fostering a supportive environment for learning and growth.
Company information
K-Designers is a rapidly growing, industry-leading home remodeling company that is part of a billion-dollar per year organization, operating in 17 states.
Team overview
The candidate will join a team that supports sales representatives across 17 states by setting appointments and facilitating home improvement service estimates.
Job location and travel
The job is in-person with evening shift hours, located at K-Designers' office.
Application process
All hires are contingent on background checks and drug screening; K-Designers is an Equal Employment Opportunity Employer.
Unique job features
The job offers flexible part-time hours with full-time pay potential, high earning opportunities for top performers, and various incentives like spiffs and bonuses.
Company overview
K-Designers is a home remodeling company specializing in exterior home improvements such as siding, windows, doors, and patio covers. Established in 1978, the company has grown to become one of the largest home remodeling firms in the United States, serving customers across multiple states with a focus on quality craftsmanship and customer satisfaction. They generate revenue by providing remodeling services and products directly to homeowners, often offering financing options to make projects more accessible. K-Designers has a long-standing reputation for its commitment to excellence and innovation in home improvement solutions, making it a notable player in the industry.
How to land this job
Tailor your resume to emphasize your call center experience, highlighting your skills in inbound and outbound calls, appointment setting, and customer service excellence as these are central to the role at K-Designers.
Showcase your attention to detail, strong typing and grammar skills, and your ability to manage information accurately, which align with the job’s focus on data entry and administrative tasks.
Apply through multiple platforms including K-Designers’ official corporate careers page and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect with current K-Designers employees in the customer service or call center divisions on LinkedIn; start conversations by complimenting recent company growth or asking about their experience with the evening shift to build rapport.
Optimize your resume for ATS by incorporating keywords from the job description such as 'appointment setting,' 'customer service,' 'call center,' 'CRM,' and 'attention to detail' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate and streamline your job applications, tailoring your resume, identifying the best application channels, and finding LinkedIn contacts, saving you valuable time during your job search.
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