Waldorf Astoria Las Vegas

Personal Concierge - Sports (Full Time) Waldorf Astoria Las Vegas, NV

LAS VEGAS, NVPosted 23 days ago

Job summary

  • Job post source

    This job is directly from Waldorf Astoria Las Vegas

  • Job overview

    The Personal Concierge - Sports at Waldorf Astoria Las Vegas provides personalized guest services specifically for the Sports market, enhancing guest satisfaction and supporting hotel profitability.

  • Responsibilities and impact

    The role involves greeting and registering guests, coordinating guest requests, managing VIP arrivals and departures, providing personalized assistance, supporting front desk operations, and ensuring communication across departments for seamless guest experiences.

  • Experience and skills

    Candidates should demonstrate hospitality values such as integrity, leadership, teamwork, and ownership, along with qualities like quality, productivity, dependability, customer focus, and adaptability.

  • Work environment and culture

    The company values exceptional guest experiences, integrity, leadership, teamwork, ownership, and urgency, fostering a supportive and professional hospitality environment.

  • Company information

    Hilton, founded in 1919, is a global leader in hospitality known for innovation, quality, and a wide range of lodging options, with Waldorf Astoria as one of its luxury brands.

  • Job location and travel

    The position is based at Waldorf Astoria Las Vegas, with full-time schedule and possible off-property tasks requiring own transportation.

  • Unique job features

    The job features personalized guest interaction, VIP group coordination, and involvement in both on-property and off-property events, emphasizing creativity and attention to detail.

Company overview

Waldorf Astoria Las Vegas is a luxury hotel located on the iconic Las Vegas Strip, offering upscale accommodations and world-class amenities. The hotel generates revenue through its premium room rates, fine dining establishments, spa services, and event hosting capabilities. Originally opened as the Mandarin Oriental in 2009, it was rebranded to Waldorf Astoria in 2018, marking a significant transition in its management and service offerings. Known for its opulent design and exceptional service, the hotel caters to affluent travelers seeking a sophisticated experience in the heart of Las Vegas.

How to land this job

  • Tailor your resume to highlight your exceptional guest service skills, especially your ability to anticipate and fulfill personalized guest needs in a luxury hospitality environment like Waldorf Astoria Las Vegas.

  • Emphasize experience coordinating VIP guest arrivals, managing pre-registration processes, and collaborating with multiple departments to ensure seamless guest experiences, as these are critical for the Personal Concierge - Sports role.

  • Apply through multiple platforms including the Waldorf Astoria Las Vegas official careers page, Hilton corporate site, and LinkedIn to maximize your application visibility.

  • Connect with current Waldorf Astoria Las Vegas concierge or front office staff on LinkedIn, using ice breakers like commenting on recent hotel events, asking about their approach to VIP guest service, or expressing enthusiasm for the Waldorf Astoria brand's commitment to personalized hospitality.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'VIP guest coordination,' 'personalized guest service,' 'pre-registration,' 'guest satisfaction,' and 'cross-department collaboration' to ensure it passes automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.

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