Job summary
Job post source
This job is directly from AireSpring
Job overview
The Manager, Information Technology (IT) at AireSpring leads IT operations in a telecommunications environment, ensuring system performance and security for a global workforce.
Responsibilities and impact
The role involves managing the IT Helpdesk team, overseeing enterprise IT infrastructure, ensuring cybersecurity compliance, supporting telecom IT systems, and managing IT budgets and vendors.
Compensation and benefits
The position offers a comprehensive benefits package including a 401(k) retirement plan, health, dental, and vision insurance, cell phone discounts, and gym membership discounts.
Experience and skills
Requires a Bachelor's degree in IT or related field, 8+ years in IT operations with 3+ years in management, expertise in Windows/Linux servers, Microsoft 365, firewalls, virtualization, networking protocols, and helpdesk tools; telecom experience preferred.
Work environment and culture
AireSpring values integrity, reliability, and personalized service, fostering a dynamic, high-growth, and highly technical work environment.
Company information
AireSpring, founded in 2001, is a family-owned provider of cloud communications, managed connectivity, and security with over 22,000 enterprise locations served globally and numerous industry awards.
Team overview
The candidate will lead and mentor a high-performing IT support and infrastructure team, managing vendors and third-party service providers.
Unique job features
This role uniquely combines IT infrastructure leadership with telecom operations support in a fast-paced environment, requiring hands-on technical expertise and vendor management.
Company overview
AireSpring is a leading managed services provider specializing in cloud communications and connectivity solutions. They generate revenue by offering a range of services including unified communications, managed connectivity, and network security to businesses of all sizes. Founded in 2001, AireSpring has grown significantly, earning numerous industry awards for innovation and customer service. Their comprehensive solutions help businesses streamline operations and enhance productivity through reliable, scalable technology.
How to land this job
Position your resume to highlight your leadership in IT operations within telecommunications, emphasizing management of helpdesk teams, IT infrastructure, and network security relevant to AireSpring's environment.
Focus on showcasing expertise with Windows/Linux servers, virtualization, cloud platforms (Azure, AWS), Active Directory, firewalls, and telecom-specific IT systems like SIP/VoIP and OSS/BSS.
Apply through multiple sources including AireSpring's corporate careers page, LinkedIn job postings, and other job boards where AireSpring is hiring to maximize visibility.
Connect on LinkedIn with IT managers or telecom division leaders at AireSpring; use ice breakers such as referencing AireSpring's award-winning customer service or asking about their approach to ITIL process optimization.
Optimize your resume for ATS by incorporating keywords from the job description like 'ITIL', 'telecommunications', 'VMware', 'Azure AD', 'network security', and 'helpdesk leadership' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply to automate resume tailoring, identify all relevant application portals, and find LinkedIn contacts to network with, enabling you to focus your time on interview preparation and skill development.
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