Job summary
Job post source
This job is directly from AllTech Services, Inc.
Job overview
The Dispatcher at AllTech Services plays a crucial role in managing operations by coordinating communication between field technicians and customers, ensuring efficient dispatching in Northern Virginia, and supporting company goals.
Responsibilities and impact
The Dispatcher will maintain communication flow between field techs and customers, use local knowledge to optimize dispatching, strategize dispatch board moves, balance technician and customer needs, make quick decisions, use industry software for work orders and invoicing, and promote professionalism in the Mission Control team.
Compensation and benefits
The job offers weekly pay with bonus programs, generous PTO including paid holidays and birthday off, comprehensive health coverage with Aetna plans, 401(k) with 4% match after one year, life and disability insurance, employee discounts, tuition reimbursement, mental health and wellness benefits, and annual performance reviews.
Experience and skills
Candidates should have 2+ years of dispatching experience preferably in HVAC, plumbing, or trade services, strong knowledge of Northern Virginia, problem-solving skills, proactive planning ability, strong communication, and a curious and empathetic mindset.
Career development
The company emphasizes growth from within through training and mentorship, offering opportunities for career advancement and skill development.
Work environment and culture
AllTech Services values curiosity, ambition, responsibility, and empathy, fostering a supportive environment with accessible leadership and a focus on employee appreciation and well-being.
Company information
AllTech Services is a family-owned HVAC and Plumbing company with over 20 years of service in Northern Virginia, recognized for excellence and innovation with numerous awards and over 27,000 five-star reviews.
Team overview
The Dispatcher will join the Mission Control team, a central operations group focused on coordination and impact, working closely with field technicians and leadership.
Job location and travel
The position is based in Northern Virginia, with a focus on local dispatching and coordination.
Unique job features
This role is distinguished by its strategic dispatching approach, use of leading industry software, and a strong emphasis on teamwork and professional positivity within a top regional HVAC and Plumbing company.
Company overview
AllTech Services, Inc. is a professional services company specializing in HVAC, plumbing, and electrical solutions for residential and commercial clients. The company generates revenue by offering installation, repair, and maintenance services, ensuring customer satisfaction through quality workmanship and timely service. Founded with a focus on reliability and expertise, AllTech has built a strong reputation in the industry, emphasizing customer-centric values and skilled technicians. Candidates should note the company's commitment to innovation and its emphasis on fostering long-term client relationships.
How to land this job
Tailor your resume to highlight your 2+ years of dispatching experience, especially in HVAC, plumbing, or related trade services, emphasizing your familiarity with Northern Virginia to align with AllTech Services’ local focus.
Emphasize your strategic thinking skills by showcasing your ability to plan ahead, manage multiple priorities, and balance technician preferences with customer needs and company goals.
Highlight your communication strengths and teamwork abilities, demonstrating how you build trust and maintain professionalism in high-pressure environments, reflecting the collaborative culture at AllTech Mission Control.
Apply through multiple channels including AllTech Services’ corporate careers page and LinkedIn to maximize exposure and increase your chances of landing an interview.
Connect with current employees in the Mission Control or operations divisions on LinkedIn; use ice breakers like complimenting their company culture or asking about what qualities make a dispatcher successful at AllTech.
Optimize your resume for ATS by incorporating keywords such as 'dispatching,' 'HVAC,' 'plumbing,' 'Northern Virginia,' 'strategic planning,' 'communication,' and 'teamwork' to ensure your application passes initial automated screenings.
Utilize Jennie Johnson’s Power Apply feature to automate tailored resume submissions, find the best application portals, and identify LinkedIn contacts to network with, freeing you to focus your energy on interview preparation and skill development.
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