Job summary
Job post source
This job is directly from Topaz Labs
Job overview
The Product Specialist - Enterprise Sales Implementation at Topaz Labs supports enterprise and B2B customers with AI-powered image and video enhancement products, playing a key role in customer success and product improvement.
Responsibilities and impact
The role involves technical troubleshooting, proactively improving customer experience, identifying customer needs, proposing additional products, and translating feature requests to the engineering team.
Compensation and benefits
The position offers a strong base salary, significant ownership opportunities, 100% covered medical/dental/vision insurance, 15 days PTO plus holidays, and 401k matching.
Experience and skills
Candidates should have a technical background in app building, programming, or design, strong work ethic, excellent communication skills, and first principles thinking; reading certain business books is a plus but not required.
Career development
The role offers growth potential into higher-leverage positions in product, marketing, or customer operations within a high-growth tech company.
Work environment and culture
Topaz Labs promotes a world-class, fast-executing team culture focused on customer experience and internal promotion, valuing diversity and strong work ethic.
Company information
Topaz Labs is an AI tech company specializing in image and video enhancement software with over 1 million customers, rapid revenue growth, and recognition by major media and clients like Nvidia, Google, and NASA.
Job location and travel
This is a full-time onsite role based in Dallas, TX, with relocation required if the candidate is not local.
Unique job features
The role offers a unique cross-functional experience in a high-growth AI tech company with opportunities for significant impact and ownership.
Company overview
Topaz Labs is a software company specializing in AI-powered photo and video enhancement tools. They generate revenue by selling advanced software products like Topaz Gigapixel AI, Topaz DeNoise AI, and Topaz Sharpen AI, which are popular among photographers, videographers, and graphic designers for their ability to improve image quality and reduce noise. Founded in 2005, the company has a history of leveraging cutting-edge artificial intelligence and machine learning technologies to provide innovative solutions for creative professionals.
How to land this job
Position your resume to highlight your technical background, such as experience in app building, programming, or design, which aligns with Topaz Labs' need for a Product Specialist who can troubleshoot and support enterprise customers.
Emphasize your communication skills, both written and verbal, and your ability to translate customer needs into actionable insights for engineering teams, as this is critical for the cross-functional nature of the role.
Apply through multiple channels including Topaz Labs' corporate careers page and LinkedIn to maximize your chances of getting noticed for this high-growth tech company.
Connect with current employees in the product, sales, or customer success divisions at Topaz Labs on LinkedIn; use ice breakers like commenting on their recent product launches or expressing enthusiasm about Topaz Labs' impressive growth and customer base.
Optimize your resume for ATS by incorporating keywords from the job description such as 'technical troubleshooting,' 'enterprise sales,' 'customer experience,' 'cross-functional collaboration,' and 'product implementation' to ensure it passes initial screening.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and skill development.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.