Harvard Kennedy School

Associate Director, IT Media Services Solutions Architect

CAMBRIDGE, MAPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Harvard Kennedy School

  • Job overview

    The Associate Director, IT Media Services Solutions Architect at Harvard Kennedy School leads the strategic development and implementation of AV and media technology solutions to support teaching, learning, research, and public engagement.

  • Responsibilities and impact

    The role involves designing a multi-year media services roadmap, collaborating with stakeholders, managing AV projects end-to-end, overseeing procurement, ensuring operational excellence, developing training programs, and representing HKS in university-wide technology forums.

  • Compensation and benefits

    The position offers a salary grade level 059 with comprehensive benefits including paid time off, medical/dental/vision insurance from day one, retirement plans, mental health resources, family support, professional development, and commuter perks.

  • Experience and skills

    Candidates need at least 7 years of experience in AV/IT technology architecture or systems design, strong project management skills, proficiency in Microsoft Office, Smartsheet, ServiceNow, and knowledge of Agile and Waterfall methodologies; preferred qualifications include industry certifications like CTS, PMP, ITIL v4, experience in higher education, hybrid learning, and generative AI.

  • Career development

    The job offers professional development opportunities including tuition assistance and reimbursement to support career growth.

  • Work environment and culture

    Harvard Kennedy School promotes a diverse, welcoming, and inclusive environment that supports innovation, collaboration, and work-life balance with some remote work options within specified states.

  • Company information

    Harvard Kennedy School is a graduate and professional school at Harvard University focused on improving public policy and leadership through research, teaching, and public engagement.

  • Team overview

    The role reports directly to the Chief Information Officer and is a senior member of the HKS IT Leadership Team, collaborating across academic, administrative, and technical units.

  • Job location and travel

    The position is based at a Harvard campus location with some remote work options available within certain states and visa restrictions.

  • Unique job features

    The job is distinguished by its leadership role in architecting a future-ready media services ecosystem, involvement in multi-stakeholder projects, and collaboration across Harvard affiliates and external vendors.

Company overview

Harvard Kennedy School (HKS) is a prestigious graduate school of public policy and government at Harvard University, located in Cambridge, Massachusetts. It offers master's and doctoral programs designed to train leaders in public service, including public administration, public policy, and international development. HKS generates revenue through tuition fees, executive education programs, and research grants. Established in 1936, it has a rich history of influencing public policy and administration globally, with notable alumni including heads of state, government officials, and leaders in non-profit organizations.

How to land this job

  • Position your resume to emphasize your leadership and strategic planning experience in AV and media technology solutions, highlighting your ability to align technology roadmaps with institutional priorities and budget cycles.

  • Highlight your skills in stakeholder engagement, business relationship management, and your experience leading complex AV projects with multi-stakeholder collaboration in higher education or similar environments.

  • Apply through multiple channels including Harvard Kennedy School’s official careers page and LinkedIn to maximize your visibility and ensure your application reaches the right hiring teams.

  • Connect with current Harvard Kennedy School IT and Media Services staff on LinkedIn, using ice breakers such as commenting on recent Harvard IT initiatives, asking about their experience with AV innovation at HKS, or inquiring about how the Media Services team supports hybrid learning environments.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'AV systems,' 'media technology solutions,' 'project management,' 'stakeholder engagement,' 'strategic roadmap,' 'Agile,' 'Waterfall,' and certifications like 'PMP' or 'CTS' to improve your chances of passing automated screenings.

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