Job summary
Job post source
This job is directly from Smart Data Solutions
Job overview
The Software Engineer, Product Development at Smart Data Solutions is responsible for managing customer accounts, analyzing and resolving technical issues, and ensuring smooth production workflows to support health plan and TPA clients.
Responsibilities and impact
The role involves managing daily production for assigned customers, analyzing and resolving workflow issues, communicating effectively with customers and internal teams, and adhering to company standards and billing support hours.
Compensation and benefits
The position offers generous benefits including health insurance, short-term and long-term disability, 401(k) with company match, paid time off including vacation, holidays, give-back day, and a floating day.
Experience and skills
Candidates should have proficiency in Java, Unix-like and Windows operating systems, knowledge of relational databases, strong communication and organizational skills, a 4-year technical degree or equivalent, and 0-5 years of relevant experience.
Career development
The company promotes a professional development and growth-oriented workplace, offering opportunities for career advancement and skill enhancement.
Work environment and culture
Smart Data Solutions fosters an authentic, innovative, and collaborative culture focused on impactful solutions and customer success.
Company information
Smart Data Solutions is a healthcare technology leader specializing in process automation and interoperability, serving over 500 clients including Blue Cross Blue Shield plans and healthcare partners with solutions in data capture, clearinghouse, and claim operations.
Job location and travel
The position is located in Plano, TX, with a hybrid work model requiring three days in the office per week.
Unique job features
The role includes managing critical production issues, maintaining high customer satisfaction, and working independently with minimal guidance while leveraging team expertise.
Company overview
Smart Data Solutions LLC specializes in healthcare data management and automation solutions, focusing on streamlining administrative processes for healthcare providers and payers. They generate revenue through services like claims processing, data integration, and workflow automation, leveraging advanced technologies such as AI and machine learning. Founded in 2000, the company has grown significantly, establishing itself as a key player in the healthcare IT industry by continuously innovating and expanding its service offerings to meet the evolving needs of the healthcare sector.
How to land this job
Position your resume to highlight proficiency in Java, Unix-like and Windows operating systems, and relational databases, as these are core technical requirements for the Software Engineer role at Smart Data Solutions.
Emphasize your ability to manage customer accounts, analyze and resolve workflow issues, and communicate effectively with clients and internal teams, reflecting the key responsibilities outlined in the job description.
Apply through multiple channels including Smart Data Solutions’ corporate career site and LinkedIn to maximize your chances of being noticed for this position.
Connect with current employees in the product development or engineering division at Smart Data Solutions on LinkedIn; ice breakers could include commenting on recent product launches, asking about team culture, or expressing enthusiasm for the company’s healthcare technology impact.
Optimize your resume for ATS by incorporating keywords such as 'Java,' 'workflow management,' 'customer communication,' 'relational databases,' and 'technical problem resolution' to improve your chances of passing initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate application submissions, tailor your resume for ATS, identify multiple application platforms, and facilitate networking by suggesting relevant contacts, allowing you to focus your energy on interview preparation and skill enhancement.
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