Job summary
Job post source
This job is from a recruiting firm hiring for a separate company, Diebold Nixdorf, as indicated by the mention of the company name in the benefits and career advancement sections rather than the main company listed.
Job overview
The Field Service Technician I role involves performing maintenance, repairs, and installations on ATMs, POS equipment, EV charging stations, and locksmith systems, contributing to customer satisfaction and operational efficiency.
Responsibilities and impact
The technician will travel 100% within the assigned Metro Detroit territory to customer sites, performing technical service tasks and providing customer support while working varied shifts including weekends and overtime.
Compensation and benefits
Benefits include company vehicle, uniforms, healthcare, dental, vision insurance, 401(k), tuition reimbursement, paid training, family leave, and employee discounts after a 90-day apprenticeship.
Experience and skills
Candidates should have strong technical aptitude and customer service skills; this is an entry-level role with comprehensive training provided.
Career development
The position offers clear career advancement paths within Diebold Nixdorf and extensive training programs to develop technical skills.
Work environment and culture
The work environment is physically demanding, involves travel in all weather conditions, and requires flexibility for second shifts, weekends, overtime, and on-call rotations.
Company information
Diebold Nixdorf is the company where the candidate will work, known for technology in banking and retail sectors, although the job is posted by Dash Technologies Inc.
Job location and travel
The job is located in Detroit, MI, with travel required throughout the Metro Detroit area; candidates must reside locally.
Unique job features
The role includes a 90-day apprenticeship with paid training and a company vehicle, unique for entry-level field service roles.
Company overview
Dash Technologies Inc. is a leading provider of custom software development and IT consulting services, specializing in artificial intelligence, machine learning, and data analytics solutions. The company generates revenue by offering tailored software development services to businesses across various industries, including healthcare, finance, and logistics. Founded in 2010, Dash Technologies has built a reputation for delivering innovative and scalable technology solutions that drive business growth and efficiency. Their commitment to leveraging cutting-edge technologies and a client-centric approach has positioned them as a trusted partner in the tech industry.
How to land this job
Position your resume to emphasize your technical aptitude and hands-on experience with maintenance, repairs, and installations of electronic equipment like ATMs, POS systems, and EV chargers, aligning with the core responsibilities at Dash Technologies Inc.
Highlight your customer service skills and ability to work independently in diverse environments, showcasing adaptability to physically demanding roles and variable schedules including nights and weekends.
Apply through multiple channels such as Dash Technologies Inc.'s corporate career page, LinkedIn, and reputable job boards to maximize your application visibility.
Connect with current Field Service Technicians or team members in the service division at Dash Technologies Inc. on LinkedIn; use ice breakers like complimenting their expertise in servicing complex equipment or asking about their experience balancing travel and customer interactions.
Optimize your resume for ATS by incorporating keywords from the job description such as 'field service,' 'technical aptitude,' 'ATM maintenance,' 'POS systems,' 'customer service,' and 'travel within territory' to ensure it passes automated screenings.
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