(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory
REMOTEPosted a month ago
Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The Logistics & Customer Operations Specialist role focuses on managing logistics operations and customer support for a fast-growing logistics company expanding in the U.S., impacting supply chain efficiency and customer satisfaction.
Responsibilities and impact
The specialist will coordinate logistics and inventory, manage customer orders and communication, handle claims, maintain data accuracy, collaborate internally, and support continuous improvement to ensure smooth operations and growth.
Compensation and benefits
The position offers a full-time permanent role with comprehensive benefits including 100% company-paid medical, dental, and vision insurance, generous PTO, 401(k) with company match, remote work with flexible hours, and modern IT equipment.
Experience and skills
Candidates should have 2-4 years of logistics or supply chain experience, preferably a bachelor's degree or equivalent, strong communication, organizational skills, proficiency in Microsoft Office and ERP or TMS systems, with English fluency required and German skills advantageous.
Career development
The role includes a unique onboarding experience with training at the German headquarters and offers long-term growth potential within the expanding U.S. operations.
Work environment and culture
The company promotes diversity and inclusion, offers a flexible remote work environment with weekday-only hours, and supports work-life balance through generous PTO.
Company information
The client is a fast-growing logistics company specializing in reusable transport containers for sustainable supply chains, operating internationally with a recent expansion into the U.S. market.
Job location and travel
The job is remote within the U.S., preferably located in Kentucky, West Virginia, or the Washington, D.C. area, with up to 15% travel required.
Unique job features
The role is distinguished by its focus on sustainable logistics with reusable containers, a circular logistics model, and an international onboarding trip to Germany for hands-on training.
Company overview
The German American Chamber of Commerce of the Midwest, Inc. (GACC Midwest) is an organization dedicated to fostering trade and investment between Germany and the Midwest region of the United States. They provide services such as market entry support, business partner searches, and industry-specific events to facilitate connections between German and American companies. GACC Midwest generates revenue through membership fees, consulting services, and event sponsorships. Established in 1963, the chamber has a long history of promoting transatlantic business relations and is part of a global network of German Chambers of Commerce Abroad.
How to land this job
Position your resume to highlight your experience in logistics coordination, supply chain operations, or customer-facing roles within logistics, emphasizing your ability to manage inventory, order processes, and customer communication effectively.
Focus on showcasing your proficiency with Microsoft Excel, ERP or Transport Management Systems (TMS), and your organizational skills managing multiple priorities in fast-paced environments, as these are key for this role.
Apply through multiple channels including the GACC Midwest corporate website and LinkedIn to maximize your visibility and chances of being noticed for this remote position.
Connect with professionals in the logistics or customer operations divisions at GACC Midwest on LinkedIn; start conversations by referencing the company's sustainable logistics model or asking about their experience with the U.S. market expansion as ice breakers.
Optimize your resume for ATS by incorporating keywords from the job description such as 'logistics coordination,' 'inventory management,' 'customer communication,' 'ERP,' and 'TMS' to ensure it passes initial screenings.
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