Medical Receptionist - Outpatient

ROANOKE, TXPosted 25 days ago

Job summary

• Job post source

  This job is directly from Discovery Behavioral Health.

• Job overview

  The Medical Receptionist - Outpatient role at Discovery Behavioral Health supports the psychiatric multi-clinic by managing patient interactions and administrative tasks to enhance patient experience and clinic efficiency.

• Responsibilities and impact

  The Medical Receptionist will greet patients, answer calls, confirm appointments, optimize scheduling, update records, verify insurance, collect copays, and maintain office supplies to ensure smooth clinic operations.

• Compensation and benefits

  The position offers $17-$22 per hour depending on location, education, and experience, along with 401(k), healthcare benefits, vacation and sick days, employee referral programs, discounts, continuing education, weekly training, and advancement opportunities.

• Experience and skills

  Preferred qualifications include an Associate's or Bachelor's degree, behavioral or psychiatric office experience, familiarity with electronic medical records like Office Ally or Nextgen, excellent communication, organization, detail orientation, dependability, and teamwork skills.

• Career development

  The company provides continuing education programs, weekly training, and advancement opportunities within the organization for professional growth.

• Work environment and culture

  Discovery Behavioral Health values inclusivity, diversity, and a supportive team environment focused on clinical excellence and patient mental health wellness.

• Company information

  Discovery Behavioral Health operates a multi-state psychiatric clinic group focused on mental health wellness and clinical excellence, emphasizing a close culture and innovative care.

• Team overview

  The candidate will join a team of staff and providers dedicated to patient care and maintaining a positive, efficient clinic environment.

• Job location and travel

  The job is based at Anew Era TMS & Psychiatric multi-clinic practice locations, with some virtual appointment coordination involved.

• Application process

  Applicants are encouraged to apply even if not all qualifications are met; the company is an EEO employer and conducts pre-employment substance abuse testing.

• Unique job features

  The role involves working in a rapidly growing psychiatric clinic group with a focus on mental health, offering a positive team atmosphere and opportunities to impact patient care directly.

Company overview

Discovery Behavioral Health is a leading provider of evidence-based mental health, substance use, and eating disorder treatment services across the United States. They operate a network of treatment centers offering residential, partial hospitalization, and intensive outpatient programs. The company generates revenue through patient care services, insurance reimbursements, and private pay. Founded in 1997, Discovery Behavioral Health has grown significantly through strategic acquisitions and expansions, becoming a key player in the behavioral health industry.

How to land this job

• Tailor your resume to highlight your strong communication skills and experience in patient interaction, emphasizing your ability to manage phone and in-person conversations with professionalism and empathy, which are key for the Medical Receptionist role at Discovery Behavioral Health.

• Focus on showcasing your organizational and time management abilities, as well as any experience with electronic medical records systems like Office Ally or Nextgen, to align with the job's requirements for efficient scheduling and record updating.

• Apply through multiple channels including Discovery Behavioral Health’s official careers page and LinkedIn to maximize your chances of being noticed for this position.

• Connect with current employees or recruiters in the behavioral health division at Discovery Behavioral Health on LinkedIn; start conversations by mentioning your interest in their mental health initiatives or asking about their experiences working in a patient-centered environment.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'patient scheduling,' 'insurance verification,' 'electronic medical records,' 'communication skills,' and 'behavioral health experience' to improve your resume’s visibility in automated screenings.

• Use Jennie Johnson’s Power Apply feature to automate submitting your tailored resume across multiple platforms and identify relevant LinkedIn contacts, allowing you to focus your time on meaningful networking and interview preparation.