Job summary
Job post source
This job is directly from OCLC
Job overview
The Program Manager at OCLC is responsible for enhancing relationships with member libraries and external organizations, contributing to the advancement of OCLC strategies.
Responsibilities and impact
Daily responsibilities include developing membership strategies, supporting member activities, responding to inquiries, collaborating with various teams, and managing content for member engagement platforms.
Experience and skills
Candidates should have a minimum of 3 years of experience in managing communities or member relationships, a Bachelor's degree, and strong interpersonal and communication skills.
Work environment and culture
OCLC promotes a balanced work-life environment, emphasizing meaningful work and community engagement.
Company information
OCLC is dedicated to connecting libraries globally through technology and services, supporting their evolving needs with shared technology services and community programs.
Job location and travel
Normal office environment.
Company overview
OCLC (Online Computer Library Center) is a global library cooperative that provides shared technology services, original research, and community programs for its member libraries. Founded in 1967, OCLC helps libraries worldwide manage and share their resources through its WorldCat database, which is the world's largest bibliographic database. The organization generates revenue through subscription fees for its services, which include cataloging, resource sharing, and digital content management. Key historical milestones include the development of the first shared cataloging system and the introduction of interlibrary loan services, which have significantly enhanced library collaboration and resource accessibility.
How to land this job
Position your resume to highlight your experience in managing communities and member relationships, emphasizing your ability to engage effectively with library leaders and organizations.
Showcase your skills in diplomacy, negotiation, and cultural awareness, as these are essential for strengthening relationships with member libraries and external organizations.
Apply through multiple channels, including OCLC's corporate site and LinkedIn, to maximize your chances of being noticed for the Program Manager position.
Connect with individuals in the Member Relations division at OCLC on LinkedIn, and consider ice breakers such as asking about their experience with member engagement or inquiring about upcoming initiatives they are excited about.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'member engagement,' 'community management,' and 'strategic planning' to ensure it passes initial screenings.
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