Job summary
Job post source
This job is directly from Dreamcrafters Management (Dcm Management).
Job overview
The Client Relations Associate at Dreamcrafters Management is responsible for building and maintaining client relationships to support business growth through personalized sales and customer service.
Responsibilities and impact
The role involves managing existing accounts, acquiring new customers, serving as the primary contact for client inquiries, facilitating communication between customers and technicians, advocating for client interests, ensuring compliance with policies, and training junior associates.
Experience and skills
Preferred qualifications include previous experience in client relations, sales, or customer service, strong communication skills, a proactive and growth-oriented mindset, and the ability to think quickly and work independently.
Career development
The position offers leadership opportunities through training junior associates and contributing to company growth.
Work environment and culture
The company values trust, transparency, personalized customer care, and innovative solutions in a dynamic team environment.
Company information
Dreamcrafters Management is a growing leader in business consulting focused on innovative client solutions and steady operational growth.
Unique job features
The job emphasizes personalized client care, compliance adherence, and leadership development within a growing consulting firm.
Company overview
DCM Management is a venture capital firm specializing in early-stage investments in technology companies, particularly in the U.S., China, and Japan. Founded in 1996, the firm focuses on sectors such as consumer internet, software, fintech, and mobile applications, supporting startups with funding, strategic guidance, and global market expertise. DCM generates revenue through equity stakes in its portfolio companies, profiting from successful exits like IPOs or acquisitions. Known for its cross-border investment strategy, DCM has backed notable companies like Lime, SoFi, and Kuaishou, making it a key player in fostering innovation across markets.
How to land this job
Position your resume to highlight your strong communication skills, ability to build lasting client relationships, and experience in sales or customer service, as these are central to the Client Relations Associate role at Dcm Management.
Emphasize your capacity to manage client accounts, respond promptly to customer inquiries, and facilitate smooth communication between clients and internal teams, reflecting the job's key responsibilities.
Apply through multiple channels such as Dcm Management's official corporate website, LinkedIn job postings, and reputable job boards to maximize your application visibility.
Connect with current employees in the client relations or sales divisions at Dcm Management on LinkedIn; open your message with ice breakers like commenting on recent company growth or expressing genuine interest in their unique client service approach.
Optimize your resume for ATS by including keywords from the job description such as 'client relations,' 'customer service,' 'sales goals,' 'compliance policies,' and 'account management' to ensure it passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application portals, and identify LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.
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