Job summary
Job post source
This job is directly from Gallagher Bassett
Job overview
The Senior Resolution Manager at Gallagher Bassett manages complex workers compensation claims to ensure effective resolution and client satisfaction, impacting health and wellbeing outcomes.
Responsibilities and impact
The role involves analyzing claims exposure, making decisions to resolve claims, communicating with involved parties, providing empathetic customer service, and documenting claim activities according to policies and regulations.
Compensation and benefits
The position offers a competitive salary, medical/dental/vision plans starting day one, life and accident insurance, 401(k) and Roth options, tax-advantaged accounts, educational reimbursement, paid parental leave, mental health services, flexible work hours, training programs, and charitable matching gifts.
Experience and skills
Candidates need a high school diploma, at least 5 years of claims adjusting experience, active adjuster licenses for relevant states, knowledge of industry standards, and computer proficiency; a bachelor's degree and litigation experience are preferred.
Career development
Gallagher Bassett provides exciting career opportunities, training programs, and educational expense reimbursement to support professional growth.
Work environment and culture
The company values inclusion, diversity, collaboration, and making a positive impact, fostering a supportive and resilient team environment.
Company information
Gallagher Bassett is a long-established company with over 95 years of commitment to sustainability and community support, specializing in claims management and risk solutions.
Team overview
The candidate will join an experienced Claims Adjuster team focused on delivering innovative claims management solutions in multiple jurisdictions.
Job location and travel
The role is fully remote and covers jurisdictions including MO, IL, KS, IA, and NE, requiring appropriate state licenses.
Unique job features
The job offers fully remote work, flexible hours, and access to unique wellness programs like Gallagher Thrive and digital mental health services.
Company overview
Gallagher Bassett is a global leader in risk management services, specializing in claims management and third-party administration. They generate revenue by providing comprehensive solutions to manage and mitigate risks for businesses, including claims handling, loss control, and risk consulting. Founded in 1962, the company has a rich history of innovation and growth, becoming a trusted partner for organizations seeking to optimize their risk management strategies. Gallagher Bassett's extensive network and expertise enable them to deliver tailored services that enhance operational efficiency and financial performance for their clients.
How to land this job
Position your resume to highlight at least 5 years of claims adjusting experience, especially with lost time and indemnity level claims, and emphasize any litigation exposure to align with Gallagher Bassett's Senior Resolution Manager role.
Focus on showcasing your jurisdictional licenses for MO, IL, KS, IA, and NE, or reciprocal licenses, as these are mandatory for handling claims in these states.
Apply through Gallagher Bassett's official corporate career site and LinkedIn, as well as other job boards where the position is listed, to maximize your application visibility.
Connect with current employees in the Claims Adjuster or Resolution Management teams at Gallagher Bassett on LinkedIn; start conversations by complimenting recent company initiatives on claims innovation or asking about remote work culture and team collaboration.
Optimize your resume for ATS by incorporating keywords from the job description such as 'claims management,' 'workers compensation,' 'claims resolution,' 'jurisdictional licenses,' and 'customer service with empathy' to ensure your resume passes automated screening.
Jennie Johnson's Power Apply feature can automate tailoring your resume, identify multiple application portals, and find relevant LinkedIn contacts to network with, saving you valuable time and increasing your chances of landing the Senior Resolution Manager position at Gallagher Bassett.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.