Job summary
Job post source
This job is directly from Heights Finance Corporation
Job overview
The Consumer Loan Specialist role at Heights Finance involves delivering exceptional customer service and driving sales growth in consumer finance, contributing to the company's mission of providing accessible credit solutions.
Responsibilities and impact
The role requires providing outstanding support to customers, managing inbound and outbound calls, promoting financial products, supporting delinquency management, ensuring compliance, and participating in training programs.
Compensation and benefits
The position offers an hourly wage range of $15.25 to $20.50, full benefits from day one including paid time off, medical, dental, vision, 401(K) with company match, and additional perks like tuition reimbursement and leadership development programs.
Experience and skills
Candidates should have strong customer service skills, a sales mindset, excellent communication, problem-solving abilities, adaptability, and a team-oriented attitude; a high school diploma is required, with finance or sales experience preferred but not mandatory.
Career development
Heights Finance promotes internal growth and offers leadership development programs, tuition reimbursement, and mentoring to support career advancement.
Work environment and culture
The company values innovation, collaboration, work-life balance, and an open culture that encourages idea sharing and values employee contributions.
Company information
Heights Finance is part of Attain Finance with over 50 years of experience in consumer credit lending across the U.S. and Canada, operating multiple brands focused on evolving financial services.
Team overview
The candidate will join a dynamic, supportive team within a company that values collaboration and internal promotion, with leadership focused on employee success.
Job location and travel
The job is located at 1420 Ruth St. Ste 3 Sulphur, LA 70663 with full-time hours Monday through Friday and some evenings and weekends during peak seasons.
Unique job features
The role offers hands-on training, one-on-one mentoring, and opportunities to work with multiple well-known financial brands under Attain Finance, distinguishing it from similar positions.
Company overview
Heights Finance Corporation specializes in providing personal loans and financial services to consumers with limited access to traditional banking. The company generates revenue through interest on loans, fees, and ancillary financial products. Founded in 1992, Heights Finance has grown significantly, expanding its footprint across multiple states in the U.S. and establishing a reputation for customer-centric service. The company is known for its commitment to helping individuals achieve financial stability and offers a range of loan options tailored to meet diverse needs.
How to land this job
Tailor your resume to highlight your customer service skills, sales experience, and ability to manage loan processes, emphasizing your adaptability and problem-solving abilities as described in the job description.
Focus on showcasing your communication skills, consultative sales techniques, and any experience with financial products or collections to align with the Consumer Loan Specialist role.
Apply through multiple channels including Heights Finance Corporation's official corporate website and LinkedIn to maximize your application visibility and ensure you don't miss any opportunities.
Connect with current employees in the consumer finance or loan specialist divisions on LinkedIn, using ice breakers like commenting on their career growth within Heights Finance or asking about the company culture and training programs.
Optimize your resume for ATS by incorporating keywords such as 'customer service,' 'loan processing,' 'financial services,' 'sales growth,' 'compliance,' and 'problem-solving' to pass initial screenings effectively.
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