Job summary
Job post source
This job is from a recruiting firm hiring for a separate company
Job overview
The Application Support Analyst at DYOPATH will monitor and maintain application performance while triaging service requests for El Paso Electric, contributing to the efficiency of IT operations.
Responsibilities and impact
Daily responsibilities include providing technical solutions, resolving complex application issues, testing and documenting programs, and integrating with existing code bases, all aimed at supporting business needs.
Compensation and benefits
The salary for this position ranges from $68K to $71K based on experience, and it is a full-time W2 position with benefits, including an on-call rotation.
Experience and skills
Candidates should have a Bachelor's degree or equivalent IT experience, with 2-5 years in application development and support, and skills in web development, programming, and database management.
Career development
Opportunities for professional growth include exposure to various IT environments and the chance to work on diverse application support projects.
Work environment and culture
DYOPATH promotes a culture of accountability, excellence, and exceptional customer service, fostering a passionate and creative team environment.
Company information
DYOPATH is a leading Managed Service Provider (MSP) focused on delivering trusted IT solutions, emphasizing purpose and success in its operations.
Team overview
The team is dynamic and fast-paced, requiring collaboration and effective communication among members to meet high activity demands.
Job location and travel
The position is based in El Paso, TX, with potential domestic and international travel requirements and an office environment that is fast-paced and high activity.
Application process
Candidates should apply through the DYOPATH website, providing necessary documentation as specified in the job posting, with no specific deadlines mentioned.
Unique job features
This role offers unique opportunities to work with both custom and commercial off-the-shelf applications, integrating best practices in a supportive environment.
Company overview
DYOPATH is a managed service provider specializing in IT solutions and cybersecurity services. They offer a range of services including cloud computing, network management, and IT consulting to help businesses enhance their operational efficiency and security posture. Founded in 1996, DYOPATH has evolved through strategic partnerships and acquisitions, positioning itself as a leader in the IT services industry. Their revenue model primarily revolves around subscription-based services and long-term contracts with clients across various sectors, ensuring a steady stream of income.
How to land this job
Tailor your resume for the Application Support Analyst position by emphasizing your experience with application development and support, particularly in .NET Framework, C#, and SQL, to align with the technical requirements outlined in the job description.
Highlight your ability to manage complex assignments and resolve issues effectively, showcasing your problem-solving skills and experience in a fast-paced IT environment.
Apply through multiple channels, including DYOPATH's corporate site and LinkedIn, to maximize your chances of being noticed for this role.
Connect with professionals in the application support division at DYOPATH on LinkedIn to gather insights about the position; consider ice breakers such as asking about their experience with specific technologies mentioned in the job description or expressing your enthusiasm for DYOPATH's commitment to exceptional customer service.
Ensure your resume is optimized for ATS systems by incorporating keywords from the job description such as 'application development,' 'technical solutions,' and 'RESTful APIs' to increase the chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your applications are tailored and submitted effectively.
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