Job summary
Job post source
This job is directly from Hyatt Place
Job overview
The Hotel Host at Hyatt Place is responsible for creating exceptional guest experiences through high-quality service and teamwork, contributing to the hotel's commitment to excellence.
Responsibilities and impact
Daily responsibilities include managing guest check-in and check-out, servicing meeting rooms, and maintaining a welcoming environment in various hotel areas such as the Bakery Café and Guest Kitchen.
Experience and skills
Customer service experience is required, preferably in a hotel setting, along with strong English communication skills, flexibility for various shifts, and basic computer skills.
Work environment and culture
Hyatt emphasizes a supportive work environment that rewards exceptional performance and provides career opportunities and job enrichment.
Company information
Hyatt Hotels is known for creating rewarding experiences beyond simple accommodations, focusing on innovative design and attentive service to inspire guests.
Company overview
Hyatt Place is a brand of hotels under the Hyatt Hotels Corporation, known for offering modern, comfortable accommodations primarily targeting business travelers and families. The company generates revenue through room bookings, food and beverage sales, and event hosting services. Founded in 1957 by Jay Pritzker, Hyatt has grown to become a global hospitality leader with a strong emphasis on customer service and innovation. Key milestones include the acquisition of AmeriSuites in 2004, which was rebranded to Hyatt Place, and the continuous expansion of its portfolio worldwide.
How to land this job
Position your resume to emphasize your previous customer service experience, showcasing any roles that involved guest interaction, as this is crucial for the Hotel Host position at Hyatt Place.
Highlight your ability to create welcoming environments, manage multiple tasks efficiently, and provide exceptional service, as these align with the job responsibilities outlined in the description.
Apply through multiple channels, including Hyatt's corporate site and LinkedIn, to maximize your chances of landing the position.
Connect with current Hyatt Place employees on LinkedIn to ask about their experiences and insights regarding the Hotel Host role; potential ice breakers could be asking about their favorite part of working at Hyatt or any tips they might have for new hires.
Optimize your resume for ATS systems by incorporating specific keywords from the job description such as 'guest service,' 'customer service,' and 'multi-tasking' to ensure it passes initial screenings.
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