Job summary
Job post source
This job is directly from Major League Soccer
Job overview
The Director, Club Performance (Next Gen) leads data strategy development to enhance club operations and fan engagement, driving revenue growth and operational excellence within Major League Soccer.
Responsibilities and impact
The role involves guiding clubs in data and CRM strategy improvements, executing the Next-Gen Fan Growth and Engagement Initiative, collaborating with club and league partners, managing marketing campaigns, and providing expert consultation to optimize fan engagement and revenue.
Compensation and benefits
The position offers a competitive salary range of $115,000 to $150,000 based on qualifications, comprehensive medical, dental, vision coverage, a $500 wellness reimbursement, generous holiday and PTO, and flexible remote work options.
Experience and skills
Candidates must have a bachelor's degree (MBA preferred), 8+ years experience including 6+ years in CRM and data strategy focused on revenue and operations, expertise in CRM systems, digital marketing, strong communication, analytical skills, and proficiency in Salesforce and Microsoft Office.
Career development
MLS offers career and professional development through on-the-job training, feedback, and ongoing educational opportunities to support employee growth.
Work environment and culture
MLS values in-person collaboration with a hybrid work model requiring four days in-office and flexible remote days, emphasizing diversity, inclusion, and equal opportunity employment.
Company information
Major League Soccer is a professional soccer league focused on fan engagement and operational excellence, committed to diversity and providing a supportive work environment.
Job location and travel
Employees are required to work from an MLS office at least four days a week with remote work options on Fridays and additional flex days.
Unique job features
The role uniquely integrates league-wide data strategies with club operations, leading innovative fan engagement initiatives and leveraging advanced CRM and digital marketing tools.
Company overview
Major League Soccer (MLS) is a professional soccer league in the United States and Canada, founded in 1993 and began play in 1996. It operates as a single-entity structure where teams and player contracts are centrally owned by the league, which generates revenue through media rights, sponsorships, ticket sales, and merchandise. MLS has seen significant growth with expansion teams and increased investment in soccer-specific stadiums. The league is known for its efforts to develop soccer talent in North America and has partnerships with international leagues and clubs.
How to land this job
Position your resume to highlight your strategic leadership in CRM and data-driven marketing within sports or entertainment, emphasizing experience improving fan engagement and revenue growth.
Focus on showcasing your expertise in managing complex, cross-functional initiatives, your proficiency with CRM systems like Salesforce, and your ability to translate data into actionable fan engagement strategies.
Apply through multiple channels including Major League Soccer’s corporate careers page, LinkedIn, and relevant sports industry job boards to maximize visibility.
Connect with current Major League Soccer employees in the Club Performance Group or Digital Marketing teams on LinkedIn; start conversations by referencing the Next-Gen Fan Growth Initiative or asking how data strategies are evolving within the league.
Optimize your resume for ATS by incorporating keywords such as 'CRM strategy,' 'fan engagement,' 'data maturity,' 'digital marketing campaigns,' and 'cross-functional leadership' to ensure it passes initial screenings.
Use Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application portals, and discover LinkedIn connections, allowing you to focus more on networking and interview preparation.
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