Front Office Representative- Medical

TAMPA, FLPosted 23 days ago

Job summary

• Job post source

  This job is directly from Suncoast Community Health Centers, Inc.

• Job overview

  The Front Office Representative - Medical role at Suncoast Community Health Centers serves as the initial patient contact, ensuring smooth front desk operations and excellent customer service in a healthcare setting.

• Responsibilities and impact

  The role involves welcoming and registering patients, managing appointments, verifying insurance, collecting payments, maintaining patient records, handling inquiries, providing financial counseling, managing documents, ensuring compliance with policies, coordinating patient flow, and supporting administrative tasks.

• Experience and skills

  Requires a high school diploma or equivalent, excellent communication, organizational, and customer service skills, proficiency with Microsoft Office and EMR software, and the ability to work in a fast-paced, stressful environment with strong time management and problem-solving abilities.

• Company information

  Suncoast Community Health Centers, Inc. is a healthcare provider focused on community health services, emphasizing patient care and operational efficiency.

• Job location and travel

  The job may require travel to various center locations and involves working primarily at a front office desk in a healthcare environment.

• Unique job features

  The position involves handling multiple front desk responsibilities in a healthcare setting, including patient interaction, insurance processing, and financial counseling, highlighting a comprehensive role in patient service and office management.

Company overview

Suncoast Community Health Centers, Inc. is a non-profit organization providing comprehensive healthcare services to underserved communities in Florida. They offer a range of services including primary care, dental, behavioral health, and pharmacy services, ensuring accessible and affordable care. The organization generates revenue through a combination of federal and state funding, patient fees, and grants. Founded in 1977, Suncoast has a long history of community-focused healthcare, emphasizing preventive care and chronic disease management to improve overall community health outcomes.

How to land this job

• Tailor your resume to emphasize your strong communication skills, customer service experience, and ability to manage multiple tasks efficiently in a fast-paced healthcare setting for the Front Office Representative role at Suncoast Community Health Centers, Inc.

• Highlight your proficiency with office equipment and software such as Microsoft Office Suite and EMR systems, as well as your experience handling patient registration, scheduling, insurance verification, and payment processing.

• Apply through multiple platforms including Suncoast Community Health Centers' official corporate website, LinkedIn, and healthcare job boards to maximize your application visibility.

• Connect with current Front Office or administrative staff at Suncoast Community Health Centers on LinkedIn, using ice breakers like commenting on recent community health initiatives or asking about their experience managing patient flow and scheduling challenges.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'patient registration,' 'insurance verification,' 'appointment scheduling,' 'customer service,' 'EMR,' and 'HIPAA compliance' to ensure your resume passes automated screenings.

• Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and improving your skills.