Job summary
Job post source
This job is directly from Amerant Bank
Job overview
The Banking Specialist III at Amerant Bank plays a key role in delivering exceptional customer service and promoting bank products to enhance customer loyalty and retention.
Responsibilities and impact
The role involves processing financial transactions, managing lobby and digital banking activities, educating customers on products, ensuring compliance with regulations, meeting sales goals, and supporting business development and community engagement.
Experience and skills
Candidates need 3+ years of banking sales and service experience, proficiency in Outlook, Internet, MS Office (advanced Word and Excel, PowerPoint Level II), and must be NMLS registered or willing to register, with background and credit checks required.
Company overview
Amerant Bank is a prominent community bank that provides a wide range of financial services including personal and business banking, wealth management, and mortgage solutions. The bank generates revenue through interest on loans, fees for services, and investment income. Founded in 1979, Amerant has a strong presence in Florida and Texas, and it emphasizes personalized customer service and community involvement. Notably, the bank rebranded from Mercantil Bank to Amerant in 2018 to better reflect its evolving identity and commitment to growth.
How to land this job
Position your resume to highlight your 3+ years of experience in bank sales and service, emphasizing your ability to meet or exceed sales goals and deliver exceptional customer service aligned with Amerant Bank's commitment to a unique customer experience.
Focus on showcasing your proficiency in processing financial transactions, managing banking platforms, and your knowledge of regulatory compliance such as the Bank Secrecy Act and Know Your Customer requirements.
Apply through multiple channels including Amerant Bank’s corporate careers page, LinkedIn job listings, and other reputable job boards to maximize your application visibility.
Connect with current Amerant Bank employees in retail banking or business development roles on LinkedIn; start conversations with ice breakers like commenting on recent Amerant Bank community initiatives or asking about their approach to customer engagement.
Optimize your resume for ATS by incorporating keywords from the job description such as 'financial transactions,' 'customer service,' 'sales goals,' 'regulatory compliance,' 'NMLS registered,' and 'banking platform operations' to ensure it passes automated screenings.
Use Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn connections for networking, allowing you to focus more on preparation and interview readiness.
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