Job summary
Job post source
This job is directly from MST Services representing Salience Health.
Job overview
The Clinic Office Manager at Salience Health manages clinic flow, provider schedules, and patient experience to support excellent patient outcomes and operational efficiency.
Responsibilities and impact
The role involves leading and coordinating clinic staff, managing patient check-in/out, scheduling appointments, verifying insurance, processing payments, maintaining medical records, and ensuring smooth office operations.
Compensation and benefits
The position offers a base salary of $55,000 annually with additional monthly incentives up to $400+, health insurance, paid time off, dental, vision, long-term disability, 401K, and career growth opportunities.
Experience and skills
Candidates should have a high school diploma or equivalent, 1-3+ years healthcare experience or customer service experience, proficiency with EMR and Microsoft Office, strong communication and organizational skills, and preferred knowledge of insurance navigation and medical terminology.
Career development
There are opportunities for career growth and advancement within the company.
Work environment and culture
The company values collaboration, innovation, empathy for mental health, and a positive patient-centered environment with a focus on teamwork and communication.
Company information
Salience Health is a healthcare company focused on mental and physical health using a collaborative team approach to improve patient well-being.
Team overview
The candidate will join the Patient Experience team working closely with Medical Assistants, Ancillary teams, Care Navigators, and Medical Directors across multiple locations.
Job location and travel
The position is full-time with varying shifts between 7 AM to 6 PM across clinic locations in McKinney, with some travel to nearby locations as needed.
Unique job features
The role includes managing telehealth and in-person patient interactions, coordinating behavioral health services, and working with innovative healthcare delivery methods.
Company overview
MST Services is an organization dedicated to providing Multisystemic Therapy (MST), an evidence-based treatment program designed to help at-risk youth and their families. The company generates revenue by partnering with agencies and organizations to implement MST programs, offering training, consultation, and support to ensure effective delivery. Founded in the 1990s, MST Services has a rich history of collaboration with researchers and practitioners to refine and expand its therapeutic model, which has been recognized for its success in reducing criminal behavior, substance abuse, and out-of-home placements among adolescents.
How to land this job
Tailor your resume to emphasize leadership skills, patient experience management, and proficiency with Electronic Medical Records (EMR) systems, highlighting your ability to optimize clinic flow and scheduling.
Highlight your experience in healthcare or customer service roles, focusing on insurance verification, payment processing, and handling sensitive patient information with HIPAA compliance.
Apply through multiple channels including MST Services' corporate career site, LinkedIn, and relevant healthcare job boards to maximize your application visibility.
Connect with current MST Services employees in the Patient Experience or Clinic Management divisions on LinkedIn; start conversations by referencing their role in improving patient care or asking about team culture and growth opportunities.
Optimize your resume for ATS by incorporating keywords from the job description such as 'patient experience advocate,' 'clinic flow management,' 'insurance verification,' 'EMR proficiency,' and 'HIPAA compliance' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify multiple application portals, and find LinkedIn contacts to network with, saving you valuable time and increasing your chances of landing the Clinic Office Manager role at MST Services.
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