Job summary
Job post source
This job is directly from NeuroFlow
Job overview
The Clinical Care Navigator (PRN) at NeuroFlow supports patients by connecting them to mental healthcare providers and managing clinically complex cases to improve patient outcomes.
Responsibilities and impact
The role involves managing a clinical caseload, triaging crisis calls, conducting risk assessments, providing crisis intervention and safety planning, coordinating with internal stakeholders, supporting non-clinical teammates, and utilizing NeuroFlow's technology to ensure timely patient care.
Experience and skills
Requires 2+ years clinical or crisis intervention experience, a master's degree in a clinical field with state licensure or RN with psychiatric experience, strong clinical skills in risk assessment and crisis intervention, and comfort in a fast-paced environment; foreign language skills and tech environment experience are preferred.
Work environment and culture
NeuroFlow fosters an award-winning culture built on encouragement, agility, and accountability, emphasizing flexibility and meaningful impact in a fast-paced environment focused on integrating behavioral health into healthcare.
Company information
NeuroFlow was founded to address gaps in behavioral health by integrating it into the healthcare ecosystem, partnering with healthcare leaders to improve outcomes and reduce costs through innovative digital health platforms.
Team overview
The Clinical Care Navigator is part of the Care Navigation team within the Clinical Operations department, working collaboratively to support patients' mental health care journeys.
Job location and travel
The role requires availability for shifts from 9am to 6pm EST, Mondays through Fridays, with at least two shifts per month, likely remote or virtual based on the description.
Unique job features
The position offers the chance to work directly with patients in crisis intervention and care navigation using innovative digital tools in a HIPAA-compliant environment.
Company overview
NeuroFlow is a health technology company that specializes in behavioral health integration and management. They provide a platform that combines patient engagement, remote monitoring, and data analytics to improve mental health outcomes. The company generates revenue through subscription-based services offered to healthcare providers, insurers, and employers. Founded in 2017, NeuroFlow has rapidly grown, securing significant funding and partnerships with major healthcare organizations. Their innovative approach leverages technology to bridge the gap between mental and physical health, making care more accessible and effective.
How to land this job
Position your resume to highlight your clinical experience in crisis intervention, risk assessment, and safety planning, emphasizing your ability to manage moderate to high acuity patients with mental health and substance use disorders.
Showcase your proficiency in virtual patient engagement, crisis response, and your comfort working in fast-paced, agile healthcare environments, aligning with NeuroFlow's innovative and technology-driven approach.
Apply through multiple channels such as NeuroFlow's corporate career site, LinkedIn, and relevant healthcare job boards to maximize your application visibility for the Clinical Care Navigator role.
Connect with current NeuroFlow Clinical Operations or Care Navigation team members on LinkedIn; open conversations by referencing NeuroFlow's mission to integrate behavioral health into healthcare or asking about their experience managing complex patient caseloads.
Optimize your resume for ATS by incorporating keywords from the job description like 'clinical care navigation,' 'crisis intervention,' 'risk assessment,' 'safety planning,' 'behavioral health,' and 'patient engagement' to improve screening success.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and clinical readiness.
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