UT Southwestern Medical Center

Director Ambulatory Operations Main

DALLAS, TXPosted 22 days ago

Job summary

  • Job post source

    This job is directly from UT Southwestern Medical Center

  • Job overview

    The Director Ambulatory Operations Main at UT Southwestern Medical Center oversees outpatient clinic operations to ensure optimal patient access, clinical workflows, and financial performance, contributing to integrated health system goals.

  • Responsibilities and impact

    The role involves managing outpatient clinic portfolios, coordinating resources, overseeing budgets, supporting business plan development, leading strategic initiatives, managing hiring and project teams, standardizing workflows, and maintaining vendor contracts.

  • Compensation and benefits

    The position offers a competitive benefits package including PPO medical plan with no cost for employee-only coverage, 100% preventive healthcare coverage, paid time off, retirement programs through TRS, paid parental leave, wellness programs, tuition reimbursement, and Public Service Loan Forgiveness eligibility.

  • Experience and skills

    Requires a Bachelor's degree in Business Administration, Health Care Administration, or related field, with 7 years of experience including 4 years of progressive management in an academic medical center and EPIC system experience; a Master's degree is preferred.

  • Career development

    UT Southwestern provides opportunities for career growth and development aligned with future goals, including leadership and career program development within health system initiatives.

  • Work environment and culture

    UT Southwestern promotes a culture of teamwork, professionalism, innovation, and compassion, emphasizing employee well-being and equal opportunity in a diverse environment.

  • Company information

    UT Southwestern Medical Center is a world-renowned medical and research center in Dallas-Fort Worth with over 75 years of excellence, ranked number 1 hospital in the region by U.S. News & World Report.

  • Team overview

    The Director partners with department and health system leadership and manages teams including the CSA Float Team and Ambulatory Project Management Team to achieve operational excellence.

  • Job location and travel

    The job is located at 5323 Harry Hines Blvd, Dallas, Texas, with a full-time day schedule.

  • Unique job features

    The role includes unique responsibilities such as managing EPIC-related patient interaction modules, strategic governance of ambulatory projects, and transformation of clinical workflows to enhance patient and staff experience.

Company overview

UT Southwestern Medical Center is a leading academic medical institution located in Dallas, Texas, renowned for its cutting-edge research, exceptional patient care, and top-tier medical education. The center generates revenue through a combination of patient services, research grants, and educational programs. Established in 1943, it has grown to include multiple hospitals and research facilities, consistently ranking among the best in the nation for various specialties. Notable achievements include pioneering research in genetics, cancer, and neuroscience, making it a prestigious place for medical professionals and researchers.

How to land this job

  • Tailor your resume to emphasize your extensive operational management experience in ambulatory or outpatient clinical settings, highlighting any leadership roles overseeing multiple clinics or teams.

  • Showcase your expertise with EPIC systems, particularly modules like HelloPatient, Welcome, MyChart, and kiosks, as these are critical to the role's patient workflow optimization.

  • Highlight your experience in strategic project management, vendor contract oversight, and your ability to develop training and leadership programs aligned with healthcare system initiatives.

  • Apply through UT Southwestern's official careers page and LinkedIn, as well as any other healthcare job boards listing this position to maximize your exposure.

  • Connect with current employees in the Ambulatory Operations or Health System leadership divisions at UT Southwestern on LinkedIn; use ice breakers such as commenting on recent ambulatory service improvements or asking about the impact of EPIC system enhancements on clinic workflows.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'ambulatory operations,' 'EPIC,' 'patient access,' 'project management,' 'vendor contracts,' and 'leadership development' to ensure it passes initial screenings.

  • Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and discover LinkedIn contacts to network with, streamlining your job search and increasing your chances of landing the role.

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