Job summary
Job post source
This job is directly from A.P. Moller - Maersk
Job overview
The Air Product Operations Lead at A.P. Moller - Maersk manages airfreight operations, ensuring efficient file management and customer service support to enhance operational performance.
Responsibilities and impact
The role involves overseeing all airfreight operations activities post booking, including documentation, system updates, operational finance, proactive communication with customer service for exceptions, and supporting customer query resolution and exception handling.
Compensation and benefits
The company offers a competitive compensation and benefits package for full-time employees, including recognized talent development initiatives and ongoing personal and professional development opportunities.
Experience and skills
Candidates should have a bachelor's degree in International Business, Industrial Engineering, International Trade, or Logistics, with 5 years of air freight and customer service experience, including 2 years in team leadership, advanced English proficiency, knowledge of IATA regulations, and strong communication and problem-solving skills; experience with perishables and Cargowise is a plus.
Career development
The company provides exciting career opportunities with international reach, diversity-focused talent development, and ongoing personal and professional growth initiatives.
Work environment and culture
Maersk fosters a values-led, diverse, and inclusive culture emphasizing fairness, mutual respect, responsibility, and care for employees and customers.
Company information
A.P. Moller - Maersk is a global leader in logistics and shipping, known for its commitment to diversity, inclusion, and industry-leading talent policies.
Application process
Applicants are encouraged to apply directly and can request accommodations during the application and hiring process by contacting the company via email.
Unique job features
The role offers the chance to work in a dynamic environment with a focus on performance improvement and customer orientation in airfreight operations.
Company overview
A.P. Moller - Maersk is a Danish integrated shipping company and the largest container shipping line and vessel operator in the world. They generate revenue primarily through their ocean and logistics services, including container shipping, port terminal operations, and supply chain management. Founded in 1904, Maersk has a rich history of maritime innovation and has played a pivotal role in global trade. The company is known for its commitment to sustainability, aiming to achieve carbon neutrality by 2050.
How to land this job
Position your resume to highlight your leadership experience in air freight operations and your expertise in managing file activities, documentation, and system updates relevant to airfreight under customer purview.
Emphasize your familiarity with IATA regulations, airway bills, cargo handling procedures, and customs documentation, as well as your skills in customer service, conflict resolution, and problem-solving.
Apply through multiple platforms including the A.P. Moller - Maersk corporate careers site and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with professionals in the Air Product Operations or Logistics divisions at A.P. Moller - Maersk on LinkedIn; use ice breakers such as commenting on recent company sustainability initiatives or inquiring about team culture and leadership approaches.
Optimize your resume for ATS by incorporating keywords like 'airfreight operations,' 'IATA regulations,' 'customer service,' 'team leadership,' and 'process driven' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate application submissions across multiple sites, tailor your resume to each posting, and identify key LinkedIn contacts for networking, allowing you to focus more on interview preparation and skill development.
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