Lifeworks

Disability Case Manager

DETROIT, MIPosted 23 days ago

Job summary

  • Job post source

    This job is directly from Lifeworks

  • Job overview

    The Disability Case Manager at Lifeworks manages and adjudicates various leave and disability claims to ensure proper benefits and support for return-to-work processes.

  • Responsibilities and impact

    The role involves overseeing FMLA, State, municipal, company-specific leaves, and STD claims, assessing barriers to return-to-work, communicating with clients and HR, and ensuring compliance with SOPs and SLAs.

  • Experience and skills

    Requires 2+ years of US Leaves and Disability Case Management experience, strong interpersonal and problem-solving skills, excellent computer skills, an Associate’s Degree or registered professional status in disability management or health sector; bilingual skills and additional coursework are assets.

Company overview

LifeWorks is a global leader in providing digital and in-person solutions that support the total well-being of individuals. They offer services in employee assistance programs, health and wellness, recognition, and pension and benefits administration. LifeWorks generates revenue through subscriptions and service fees from corporate clients who seek to enhance employee engagement and productivity. Founded in 1966, the company has evolved significantly, merging with Morneau Shepell in 2021 to expand its reach and capabilities in the well-being space.

How to land this job

  • Position your resume to highlight your experience managing FMLA, STD, and other leave claims, emphasizing your knowledge of Federal and State regulations and ability to adjudicate claims accurately.

  • Emphasize your strong interpersonal and communication skills, showcasing your ability to clearly interact with clients, claimants, and HR representatives while managing complex cases and barriers to return-to-work.

  • Apply through multiple channels including Lifeworks' corporate career site and LinkedIn to maximize your application visibility and ensure you don't miss any openings or updates for the Disability Case Manager role.

  • Connect on LinkedIn with current Lifeworks employees in the leave management or disability case management divisions; use ice breakers like commenting on recent company initiatives in leave management or asking about their experience with Lifeworks' claim adjudication process.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'FMLA,' 'STD claims,' 'case management,' 'return-to-work,' and 'SOPs' to pass automated screenings effectively.

  • Leverage Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify valuable LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.

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