Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The Customer Service Representative role focuses on leadership and community impact through team management and connection building within the company.
Responsibilities and impact
The role involves training in customer service acquisition, professional representation, community outreach, event coordination, program development, team building, and target audience research to support company goals.
Experience and skills
Candidates should have strong leadership skills and dynamic personalities; customer service experience is preferred but training is provided for entry-level positions.
Career development
The company offers continuous development through individual coaching and performance measurement from an entry-level position.
Work environment and culture
The company culture emphasizes inclusion, diversity, accountability, and a team dynamic that encourages personal and professional growth.
Unique job features
The job features entry-level training and mentoring in multiple areas including professional representation and community outreach, with a focus on leadership development.
Company overview
Rocksteady Promotions is a prominent marketing and promotional consulting firm based in Camden, NJ, and Philadelphia, PA. The company specializes in delivering innovative and memorable client experiences through direct marketing strategies. Rocksteady Promotions serves a diverse range of industries and sectors, leveraging data-driven results to achieve significant growth and client satisfaction. Known for its focus on employee growth and advancement, the company offers various roles such as Marketing Associate, Client Support Representative, and Account Manager Trainee. Their unique approach and commitment to excellence have established them as a leader in the marketing consulting space.
How to land this job
Tailor your resume to emphasize leadership skills, team management experience, and your ability to connect with and impact local communities, as these are key for the Customer Service Representative role at ROCKSTEADY PROMOTIONS.
Highlight any experience or training related to customer service acquisition, professional representation, community outreach, event coordination, and team building, since the company provides entry-level training in these areas and values these competencies.
Apply through multiple platforms including the ROCKSTEADY PROMOTIONS corporate website, LinkedIn, and other job boards that list this position to maximize your application reach.
Connect with current employees or team leaders in the customer service or community outreach divisions at ROCKSTEADY PROMOTIONS on LinkedIn. Use ice breakers like complimenting their recent community event involvement or asking about their experience with the company's leadership development programs.
Optimize your resume for ATS by incorporating keywords from the job description such as 'leadership skills,' 'team building,' 'community outreach,' 'professional representation,' and 'customer service acquisition' to ensure your resume passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume for ATS, and identify LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and skill development.
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