Job summary
Job post source
This job is directly from Ochsner Health
Job overview
The Pre Service Rep - Radiology role at Ochsner Health involves assisting patients by verifying insurance benefits and obtaining pre-certifications to ensure smooth service scheduling and patient financial communication.
Responsibilities and impact
The job requires verifying insurance benefits, obtaining authorizations, communicating patient liabilities, coordinating with clinical and case management teams, and ensuring pre-service processes are completed before patient appointments.
Experience and skills
Candidates need a high school diploma or equivalent, with preferred higher education and at least 1 year of related experience in healthcare or customer service; skills include computer proficiency, effective communication, multitasking, and familiarity with EPIC system preferred.
Work environment and culture
Ochsner Health values dedication, service, innovation, and compliance with ethical standards, offering a supportive environment focused on patient care and employee growth.
Company information
Ochsner Health is a longstanding healthcare organization since 1942, committed to serving, healing, leading, educating, and innovating in the medical field.
Job location and travel
This is a remote position with a Saturday rotation, but candidates must have reliable transportation for occasional travel to other facilities; some states are excluded from remote eligibility.
Application process
Applicants must formally apply through Ochsner Health's careers website; accommodations are available for the application process via HR contact.
Unique job features
The role involves working within a healthcare setting with potential exposure to hazardous materials and requires handling insurance processes with a focus on patient experience and compliance.
Company overview
Ochsner Health is a leading non-profit healthcare system based in Louisiana, providing comprehensive medical services through a network of hospitals, clinics, and specialized care centers. They generate revenue through patient services, medical research, and partnerships with educational institutions. Founded in 1942, Ochsner has grown to become a significant player in the healthcare industry, known for pioneering medical innovations and community-focused care. Their commitment to quality and patient-centered services has earned them numerous accolades and a strong reputation in the healthcare sector.
How to land this job
Tailor your resume to highlight experience with insurance verification, pre-certification processes, and patient communication, emphasizing your ability to manage pre-service workflows efficiently in a healthcare setting like Ochsner Health.
Showcase proficiency with EPIC system usage and other Windows-based software applications, along with strong data entry skills and attention to detail, which are key for this Pre Service Rep role.
Apply through multiple platforms including the Ochsner Health careers website and LinkedIn to maximize your application visibility and ensure you are considered through all official channels.
Connect with current employees in the Radiology or Pre-Service departments at Ochsner Health on LinkedIn; start conversations by referencing recent healthcare innovations at Ochsner or asking about the team culture and challenges in the pre-service process.
Optimize your resume for ATS by incorporating keywords from the job description such as 'pre-certification,' 'insurance verification,' 'EPIC system,' 'patient communication,' and 'pre-service process' to pass automated screenings effectively.
Use Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify multiple application portals, and find relevant Ochsner Health contacts on LinkedIn, freeing up your time to prepare for interviews and other job search activities.
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