Job summary
Job post source
This job is directly from Vixxo
Job overview
The Equipment Technician role at Vixxo involves managing maintenance and repair of coffee and water systems in the Atlanta, GA territory, ensuring reliable service and customer satisfaction.
Responsibilities and impact
The technician will perform reactive and preventative maintenance on commercial coffee and water equipment, maintain customer relationships, meet service level agreements, and complete accurate paperwork.
Compensation and benefits
Compensation ranges from $23 to $28 per hour with a $1500 signing bonus, quarterly bonuses, company vehicle, PTO, holidays, medical, dental, vision insurance, disability and life insurance, and 401K match.
Experience and skills
Candidates need at least one year of equipment servicing experience, customer service experience, proficiency with smartphones, a valid driver's license, ability to lift 50 lbs, and a liking for coffee.
Career development
Vixxo offers professional and career development opportunities to help employees grow their skills and advance.
Work environment and culture
The company values problem-solving, clear communication, continuous learning, and customer focus in a supportive environment.
Company information
Vixxo specializes in equipment maintenance services, focusing on coffee and water systems with a customer-centric approach and military-friendly policies.
Job location and travel
The position is based in Atlanta, GA, covering the city and surrounding areas with company vehicle provided.
Unique job features
The role includes unique perks like coffee tasting as part of repairs and a company vehicle for territory management.
Company overview
VIXXO is a facilities management company that provides comprehensive maintenance and management services for multi-site businesses across North America. They specialize in offering solutions for retail, restaurant, convenience, and grocery sectors, ensuring operational efficiency and reducing downtime through their integrated service platform. VIXXO generates revenue by managing and optimizing the maintenance processes for its clients, leveraging technology to streamline operations and improve service delivery. The company has a history of innovation in facilities management, focusing on predictive maintenance and data-driven insights to enhance client satisfaction and operational performance. Understanding VIXXO's commitment to technology and customer-centric solutions is crucial for candidates interested in joining the company.
How to land this job
Tailor your resume to emphasize your experience with equipment servicing, especially with electric and water systems, and highlight your troubleshooting skills and ability to work independently in field settings.
Focus on showcasing your customer service experience, clear communication abilities, and your knack for building strong client relationships, as these are key to meeting Vixxo's customer loyalty goals.
Apply through multiple channels including Vixxo's official corporate careers page and LinkedIn to maximize your application visibility and chances of consideration.
Connect with current Equipment Technicians or team members in the Atlanta division at Vixxo on LinkedIn; start conversations by asking about their day-to-day challenges or mentioning your shared interest in coffee and technical problem solving.
Optimize your resume for ATS by incorporating keywords from the job description such as 'equipment servicing,' 'preventative maintenance,' 'customer-focused,' 'SLA requirements,' and 'troubleshooting,' ensuring your resume passes initial screenings effectively.
Use Jennie Johnson's Power Apply feature to automate tailored applications, find multiple job posting sites, and identify relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and skill enhancement.
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