Job summary
Job post source
This job is directly from VIZIO
Job overview
The Specialist Technician, Technology Support at VIZIO provides hands-on IT support to employees locally and company-wide, facilitating productivity, security, and collaboration.
Responsibilities and impact
The role involves supporting new hire onboarding, providing L1/L2 support for PC, Mac, and Linux systems, assisting with hardware/software deployment, managing IT inventory, and occasional travel to other offices.
Compensation and benefits
The position offers an hourly wage range of $21.00-$40.00 plus possible premiums, with health benefits including medical, vision, dental, 401(k), stock purchase, life insurance, PTO, and educational benefits through Walmart's Live Better U program.
Experience and skills
Candidates need a high school diploma, at least one year supporting Windows and macOS, experience with ticketing systems like Jira and ServiceNow, Office 365 Admin Center, basic command line skills, and knowledge of imaging and Active Directory tools.
Work environment and culture
The company values a fast-paced, evolving environment and promotes inclusivity and accessibility in digital experiences, supporting an inclusive culture.
Company information
VIZIO is partnered with Walmart, focusing on IT support to enhance productivity and collaboration with cutting-edge technology.
Team overview
The Specialist Technician reports to the Supervisor, Deskside Services and collaborates with other SSTs and senior team members.
Job location and travel
The job is based in Dallas, TX with occasional voluntary travel to other U.S. offices.
Unique job features
The role includes unique opportunities to work with diverse operating systems, video conferencing systems, and accessibility standards in a supportive IT environment.
Company overview
VIZIO, Inc. is an American company that designs and sells televisions, soundbars, and smart home products. They generate revenue primarily through hardware sales and a growing advertising business via their SmartCast platform. Founded in 2002 by William Wang, VIZIO quickly became known for offering high-quality electronics at competitive prices. The company went public in 2021, further expanding its market presence and financial capabilities.
How to land this job
Tailor your resume to highlight your experience supporting Windows, macOS, and Linux hardware, emphasizing your skills in L1/L2 support and proficiency with ticketing systems like Jira and ServiceNow.
Showcase your ability to onboard new hires, manage IT assets, and provide remote and on-site technical support, as these are key responsibilities for the Specialist Technician role at VIZIO.
Apply through multiple platforms including VIZIO’s corporate careers page, Walmart’s job portal, and LinkedIn to maximize your chances of being noticed for this position.
Connect with current employees in VIZIO’s Information Technology or Deskside Services teams on LinkedIn; start conversations by commenting on recent company tech initiatives or asking about their experience with new hardware deployments and weekend support rotations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Windows and macOS support,' 'ticketing systems,' 'Office 365 Admin Center,' 'Active Directory,' and 'hardware provisioning' to ensure your application passes automated screenings.
Leverage Jennie Johnson’s Power Apply feature to automate applying across multiple sites, tailor your resume with the right keywords, and identify relevant LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and skill development.
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