Job summary
Job post source
This job is from a recruiting firm hiring for a separate company, as indicated by the company name 'MRE Consulting' which suggests a consulting or recruiting firm rather than a direct employer role.
Job overview
The IT Technical Specialist III role involves implementing and managing IT infrastructure solutions to solve business problems and support technology processes, playing a critical role in ensuring service quality and operational efficiency within the company.
Responsibilities and impact
The specialist will handle escalations, monitor infrastructure and NOC alerts, manage project implementations and system deployments, collaborate with engineering and service desk teams, maintain technical documentation, and provide training and support to internal teams.
Experience and skills
Candidates need 5-7 years of IT infrastructure management experience, proficiency with Azure services and automation tools, knowledge of ITSM tools and ITIL best practices, strong project management and communication skills, and relevant certifications are preferred.
Unique job features
This role involves working as a bridge between engineering and service desk teams, requiring after-hours support and travel, and emphasizes continuous improvement and innovation in IT service delivery.
Company overview
MRE Consulting is a professional services firm specializing in IT consulting, managed services, and business process optimization. They generate revenue by providing tailored solutions that enhance operational efficiency, leveraging technology to drive business transformation for their clients. Founded in 1994, MRE Consulting has built a reputation for delivering high-quality services across various industries, including energy, finance, and healthcare. Their expertise in areas such as data analytics, cloud computing, and cybersecurity positions them as a valuable partner for organizations looking to innovate and improve their technological infrastructure.
How to land this job
Position your resume to highlight your extensive experience managing IT infrastructure, specifically emphasizing hands-on work with Azure services like VMs, networking, storage, and Azure Active Directory, as these are core to the role at MRE Consulting.
Focus on showcasing your skills with automation tools such as PowerShell and Azure CLI, your familiarity with ITSM tools like Service Now or Halo PSA, and your understanding of ITIL best practices to align with the job’s technical and procedural requirements.
Apply through multiple channels including MRE Consulting’s corporate career page and LinkedIn to maximize your application visibility and follow up on status updates.
Connect with professionals in MRE Consulting’s Infrastructure or NOC divisions on LinkedIn; use ice breakers like commenting on recent technology initiatives they’ve shared or asking about their experience with Azure implementations to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Azure Resource Manager,' 'ITSM,' 'PowerShell,' 'ITIL,' and 'escalation management' to ensure your resume passes initial automated screenings.
Leverage Jennie Johnson’s Power Apply feature to automate submitting tailored applications across multiple platforms, identify relevant LinkedIn contacts for networking, and ensure your resume is optimized for ATS, allowing you to focus your time on preparing for interviews and skill development.
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