Job summary
Job post source
This job is directly from Elevo Learning
Job overview
The Site Success Manager at Elevo Learning plays a crucial role in ensuring program success by acting as a liaison between the Field Operations team and school sites, fostering partnerships and enhancing customer satisfaction.
Responsibilities and impact
Daily responsibilities include serving as the main contact for principals, providing customer service, conducting site visits, managing customer feedback, and collaborating with the Field Operations team to support program health.
Compensation and benefits
The salary range for this position is $48,000 - $63,000, with benefits including health, dental, vision insurance, 401k with employer match, and generous PTO.
Experience and skills
Candidates should have 2-4 years of experience in developing partnerships and customer service, with preferred experience in education or enrichment programs for younger students.
Career development
Opportunities for professional growth may include expanding responsibilities within the Field Operations team and potential advancement in program management.
Work environment and culture
Elevo Learning values diversity and is committed to creating an inclusive work environment, emphasizing equal opportunity for all applicants.
Company information
Elevo Learning is focused on transforming student well-being through engaging, accredited curriculum and various educational programs designed to foster social-emotional learning.
Team overview
The candidate will work closely with the Field Operations team, including the Operations Manager and Regional Managers, to ensure program success and customer satisfaction.
Job location and travel
This position is hybrid, requiring 50% remote work and 50% on-site presence in Orange County, CA.
Application process
Candidates should submit their applications along with necessary documentation as specified in the job posting, with no specific deadlines mentioned.
Unique job features
This role offers unique opportunities to engage directly with school principals and influence program quality and customer satisfaction.
Company overview
Elevo Learning, headquartered in San Diego, California, is an education management company specializing in social-emotional learning and accelerated learning programs. Founded in 2014, Elevo partners with school districts to provide staff support and innovative learning solutions, including lunch and after-school programs. The company aims to transform students' well-being through engaging and inspiring educational experiences. Elevo operates both in-school and out-of-school programs and is known for its commitment to diversity, equity, and inclusion.
How to land this job
Position your resume to showcase your experience in developing external partnerships and customer service, as these are essential for the Site Success Manager role at Elevo Learning.
Highlight your interpersonal skills and any relevant experience in education or enrichment programs, as these will resonate well with Elevo's mission and values.
Apply through various channels, including Elevo Learning's corporate site and LinkedIn, to broaden your chances of being noticed for the position.
Reach out to individuals in the Field Operations team at Elevo Learning on LinkedIn to gather insights about the role; potential ice breakers could include asking about their experiences with program implementation or expressing admiration for a specific initiative they led.
Optimize your resume for ATS systems by including keywords such as 'customer service,' 'partnership development,' and 'program management' to ensure your application gets through initial screenings.
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