Job summary
Job post source
This job is directly from City of Roswell, Georgia
Job overview
The Specialty Venues Customer Service Assistant supports the City of Roswell's historic parks and botanical gardens venues by managing client communications, event supervision, and administrative tasks to ensure smooth event execution.
Responsibilities and impact
The assistant will open and supervise venues for client visits and events, manage client communication and documentation using CRM software, coordinate internal scheduling and venue readiness, and provide event support including walkthroughs and rental event supervision.
Compensation and benefits
The position offers $20 per hour, up to 25 hours per week, for up to 25 weeks, with flexible hours including evenings and weekends; no specific benefits mentioned.
Experience and skills
A high school diploma is required, with a bachelor's degree preferred; experience in hospitality, event execution, or customer service is strongly preferred; computer skills including Microsoft Office and ability to learn new software are necessary.
Work environment and culture
The City of Roswell promotes equal employment opportunity and a non-discriminatory work environment, with a focus on customer service and administrative excellence in a public sector setting.
Company information
The City of Roswell, Georgia manages historic parks and cultural venues, emphasizing community engagement and preservation through its Recreation, Parks, Historic, and Cultural Affairs department.
Team overview
The assistant works with the specialty venues team managing multiple historic sites, coordinating with rental attendants, custodial vendors, and city staff for event execution.
Job location and travel
The job is located in Roswell, Georgia, with work primarily at historic park venues; it involves some physical activity and flexible hours including evenings and weekends.
Unique job features
The role involves working with multiple historic venues, using CRM software for client management, and requires independent judgment and discretion in event supervision and administrative duties.
Company overview
The City of Roswell, Georgia, is a municipal government entity responsible for managing and providing essential services to its residents. It operates various departments, including public safety, parks and recreation, public works, and community development, to ensure the well-being and quality of life for its citizens. The city generates revenue primarily through property taxes, business licenses, and service fees. Historically, Roswell is known for its rich cultural heritage and commitment to sustainable urban planning, making it an attractive place for both residents and businesses. The city emphasizes community engagement and innovation in its governance, striving to maintain a balance between growth and preserving its historical charm.
How to land this job
Position your resume to emphasize strong customer service skills, event coordination experience, and proficiency with Microsoft Office and CRM software, as these are key for the Specialty Venues Customer Service Assistant role at the City of Roswell, Georgia.
Highlight your ability to manage schedules, communicate effectively with clients and internal teams, and your experience with venue supervision or hospitality, showcasing your independent judgment and problem-solving skills.
Submit applications through multiple channels including the City of Roswell’s official job portal at www.roswellgov.com/jobs and on LinkedIn to maximize your exposure for this temporary part-time position.
Connect with employees in the Recreation, Parks, Historic, and Cultural Affairs department on LinkedIn; when reaching out, use ice breakers like asking about their favorite venue to work with or inquiring about recent events they’ve supported to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'event execution,' 'CRM software,' 'venue supervision,' and 'Microsoft Office' to ensure your resume passes initial screenings.
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