Job summary
Job post source
This job is directly from Samsonite
Job overview
The Credit Collections Specialist at Samsonite manages customer portfolios to maximize sales and minimize financial risk, playing a key role in cash flow and credit management.
Responsibilities and impact
The role involves maintaining low delinquency levels, pursuing overdue payments, managing credit limits, liaising with sales and customer service, reconciling accounts, and supporting claims and customer service teams to enhance productivity and profitability.
Experience and skills
Requires a bachelor's degree or equivalent experience, 3+ years in collections account management, knowledge of deduction and chargeback processes, ERP experience (preferably SAP), and strong Excel skills; wholesale experience is preferred.
Career development
Samsonite offers meaningful rewards, development opportunities, and various career paths, supporting employee growth and recognizing performance.
Work environment and culture
Samsonite values diversity, inclusion, social responsibility, and a supportive, respectful workplace where employees can bring their authentic selves.
Company information
Samsonite is a global leader in travel bags and luggage with over 100 years of heritage, offering products worldwide under multiple brands and focusing on quality, style, and innovation.
Job location and travel
This is a hybrid role with four days on-site and one day remote work per week.
Company overview
Samsonite is a global leader in the travel luggage industry, known for its durable and innovative products. Founded in 1910 by Jesse Shwayder in Denver, Colorado, the company has a rich history of pioneering advancements in luggage design and materials. Samsonite generates revenue through the sale of a wide range of travel goods, including suitcases, backpacks, and accessories, catering to both business and leisure travelers. The company's commitment to quality and innovation has solidified its reputation as a trusted brand worldwide.
How to land this job
Tailor your resume to highlight your experience in collections account management, especially your ability to manage customer portfolios, oversee credit limits, and reduce delinquency, as these are core to the Credit Collections Specialist role at Samsonite.
Emphasize your proficiency with ERP systems, particularly SAP, and your intermediate Excel skills including VLOOKUPs and pivot tables, since these technical skills are explicitly requested in the job description.
Apply to the Credit Collections Specialist position through multiple channels such as Samsonite's official corporate careers page and LinkedIn to maximize your application visibility and reach.
Connect with current Samsonite employees in the finance or credit collections divisions on LinkedIn; use ice breakers like commenting on Samsonite's commitment to sustainability or asking about their experience working in a hybrid role to start meaningful conversations.
Optimize your resume for ATS by including keywords from the job description such as 'collections account management,' 'credit limits,' 'SAP,' 'Excel,' 'delinquency management,' and 'customer portfolio,' ensuring your resume passes initial automated screenings effectively.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms, identify relevant LinkedIn contacts for networking, and optimize your resume for ATS, allowing you to focus your energy on preparing for interviews and further career development.
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