Flushing Savings Bank

Universal Banker - Brooklyn

BROOKLYN, NYPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Flushing Savings Bank

  • Job overview

    The Universal Banker at Flushing Savings Bank plays a key role in delivering excellent customer service and building full banking relationships with clients in the Brooklyn area.

  • Responsibilities and impact

    The role involves greeting customers, managing customer interactions, fulfilling financial needs through needs-based selling, processing transactions, cross-selling bank products, collaborating with financial consultants, conducting outreach calls, meeting financial goals, ensuring regulatory compliance, and performing operational duties.

  • Compensation and benefits

    The position offers a salary range of $47,000 to $58,000, medical, dental, and vision insurance, disability coverage, group life insurance, 401K with employer match, paid time off, holidays, incentive programs, and volunteer opportunities.

  • Experience and skills

    Candidates need a Bachelor's degree or equivalent experience, at least 2 years in financial or retail environments, financial expertise for product recommendations, knowledge of banking operations and regulations, proficiency in technology and software, strong communication and sales skills, and professionalism; securities and life & health licensing are a plus but not required.

  • Career development

    The bank provides a supportive environment focused on learning and advancement, offering opportunities for career growth within the company.

  • Work environment and culture

    Flushing Savings Bank values trustworthiness, professionalism, confidentiality, teamwork, and honesty, fostering a supportive and community-focused work environment.

  • Company information

    Flushing Savings Bank has been serving the community for over 90 years, supporting individuals and businesses in Brooklyn, Queens, Manhattan, and Long Island.

  • Team overview

    The candidate will work under the Branch Manager as part of a professional team focused on customer service and sales.

  • Job location and travel

    The job is located in Brooklyn, New York, within a branch banking environment.

  • Unique job features

    This role includes opportunities for incentive earnings, involvement in community volunteer activities, and the chance to work in a well-established community bank with a strong customer service focus.

Company overview

Flushing Savings Bank, now operating as Flushing Bank, is a New York-based financial institution that provides a range of banking services, including personal and business banking, commercial lending, and real estate financing. Established in 1929, the bank has a long history of serving its community, focusing on small businesses, real estate investors, and individuals in the New York metropolitan area. It generates revenue through interest income from loans, fees from banking services, and investment activities. The bank has evolved over the years, expanding its footprint and adapting to modern banking trends, including digital banking solutions, while maintaining its commitment to personalized service. Understanding its deep community ties and focus on relationship banking is crucial for candidates interested in joining the organization.

How to land this job

  • Tailor your resume to highlight your experience in customer service, sales, and financial product knowledge, emphasizing your ability to build and deepen client relationships as a Universal Banker at Flushing Savings Bank.

  • Showcase your proficiency with banking operations, transaction processing, and your familiarity with financial regulations and compliance to meet the job's operational requirements.

  • Apply through multiple platforms such as Flushing Savings Bank's official corporate careers page, LinkedIn, and reputable job boards to maximize your application visibility.

  • Connect with current employees in the Retail Banking division on LinkedIn; when messaging, use ice breakers like commenting on the bank's community involvement or asking about their experience working on customer engagement strategies.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'sales,' 'financial needs analysis,' 'transaction processing,' 'compliance,' and 'relationship building' to ensure your resume passes initial automated screenings.

  • Utilize Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume for ATS, and identify LinkedIn connections to network with, freeing up your time to prepare for interviews and further research.

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