HMSHost

General Manager

MIAMI, FLPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from HMSHost

  • Job overview

    The General Manager I at HMSHost oversees a QSR restaurant or small cluster with sales up to $5M, ensuring operational and financial success through leadership and management.

  • Responsibilities and impact

    The GM manages daily restaurant operations including staffing, scheduling, financial monitoring, training, compliance with safety and brand standards, customer and associate issue resolution, and marketing program implementation to drive revenue.

  • Compensation and benefits

    Benefits include health, dental, vision insurance, paid time off, holiday pay, meal and transportation benefits, 401(k) with company match, life insurance, tuition reimbursement, employee assistance, training, career growth opportunities, and referral bonuses.

  • Experience and skills

    Requires 3 years of restaurant P&L management experience and 5-7 years overall restaurant experience; skills in team management, delegation, issue resolution, and knowledge of HMSHost policies and operations; Food Service Management or Culinary program graduation may substitute experience.

  • Career development

    Offers training and exciting career growth opportunities within HMSHost, including potential advancement through various management roles.

  • Work environment and culture

    HMSHost promotes employee engagement, diversity and inclusion, and a supportive environment with recognition programs and adherence to safety and health standards.

  • Company information

    HMSHost is a company specializing in managing QSR and other restaurant operations, emphasizing operational excellence and employee development.

  • Team overview

    The GM leads a restaurant team including assistant managers and staff, coordinating hiring, training, and daily operations to meet business goals.

  • Job location and travel

    The role requires working varied and rotating schedules on-site at restaurant locations, including opening, busy, and closing shifts.

  • Unique job features

    The position is exempt under Fair Labor Standards Act, involves broad discretion in leadership decisions, and includes use of management information systems and participation in audits and food donation programs.

Company overview

HMSHost is a global leader in providing dining and retail services for travelers, primarily operating in airports and motorways. They generate revenue by managing and operating food and beverage concessions, partnering with well-known brands and local favorites to cater to a diverse clientele. Founded in 1897, HMSHost has a rich history of innovation in travel hospitality, becoming part of Autogrill S.p.A. in 1999, which expanded its international footprint. The company is known for its commitment to enhancing the travel experience through quality service and culinary excellence.

How to land this job

  • Position your resume to highlight your leadership in managing QSR or similar restaurant operations, emphasizing P&L responsibility and team management skills aligned with HMSHost's standards.

  • Focus on showcasing your experience in staffing, scheduling, employee engagement, and operational compliance, as these are key to the General Manager role.

  • Apply through multiple channels including HMSHost's corporate careers page, LinkedIn, and other job boards where the role is posted to maximize your application visibility.

  • Connect with current HMSHost General Managers or Directors of Operations on LinkedIn; start conversations by complimenting recent company initiatives or asking about their experience managing multiple restaurant locations.

  • Optimize your resume for ATS by including keywords such as 'P&L management,' 'staff scheduling,' 'employee engagement,' 'QSR operations,' and 'compliance with health and safety standards' directly from the job description.

  • Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant HMSHost contacts to network with, saving you time and increasing your chances of success.

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