Job summary
Job post source
This job is directly from CarMax
Job overview
The Automotive Repair Specialist I at CarMax performs mechanical and cosmetic repairs on vehicles, ensuring quality and customer satisfaction within the company's service operations.
Responsibilities and impact
The role involves diagnosing and repairing vehicle systems, managing parts and tools, completing state inspections, maintaining workplace standards, handling repair orders and payments, and supporting other associates and managers.
Experience and skills
Candidates must complete orientation and training, maintain relevant licenses and certifications such as ASE, have strong communication and customer service skills, be able to lift up to 50 lbs, and work in a fast-paced environment with attention to detail.
Career development
CarMax supports career growth and training opportunities for associates, helping them achieve their best in their roles and communities.
Work environment and culture
CarMax values integrity, diversity, and training, providing a high-energy, fast-paced work environment with adherence to safety and professional standards.
Company information
CarMax is the nation's largest used car retailer with over 200 locations, known for its honest and transparent customer experience and recognized as a Fortune 100 Best Company to Work For.
Job location and travel
The position is located in Denton, Texas, requiring work in office, shop, and outdoor environments with flexible hours including nights, weekends, and holidays.
Unique job features
The job includes use of proprietary software, adherence to CarMax quality and safety standards, and opportunities to provide leadership and functional expertise within the store.
Company overview
CarMax is the largest used-car retailer in the United States, offering a no-haggle pricing model that simplifies the car-buying process. The company generates revenue through the sale of used vehicles, financing, and extended service plans. Founded in 1993, CarMax revolutionized the industry with its customer-centric approach, transparent pricing, and rigorous vehicle inspection process. Key historical milestones include its initial public offering in 1997 and consistent expansion across the country, making it a leader in the used-car market.
How to land this job
Tailor your resume to highlight your mechanical and cosmetic vehicle repair skills, emphasizing experience with diagnostic processes and adherence to standardized work rules as described by CarMax.
Showcase your customer service abilities, especially how you engage with customers before, during, and after repairs, aligning with CarMax's 'Voice of Customer' standards.
Apply through multiple platforms including CarMax's official corporate careers page, LinkedIn, and other job boards where CarMax listings appear to maximize your application visibility.
Connect with current Automotive Repair Specialists or managers at CarMax on LinkedIn; start conversations by complimenting recent company initiatives or asking about their experience with CarMax's repair and customer service processes.
Optimize your resume for ATS by incorporating keywords from the job description such as 'mechanical repairs,' 'diagnosis,' 'customer service,' 'ASE Certifications,' 'Kronos Training,' and 'CarMax Electronic Repair Order' to pass automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with the right keywords, and identify LinkedIn contacts to network with, freeing up your time to focus on interview preparation and skill enhancement.
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