Job summary
Job post source
This job is directly from POP MART
Job overview
The E-Commerce Logistics Specialist at POP MART manages B2C order fulfillment and logistics coordination to ensure efficient shipping and returns processes across multiple e-commerce platforms.
Responsibilities and impact
The role involves daily order fulfillment support, exception handling, coordination with 3PL warehouses, managing logistics across Shopify, TikTok, and Amazon platforms, handling returns and UPS claims, analyzing shipping data, and supporting peak season operations.
Experience and skills
Requires a bachelor's degree in Logistics or related field, at least 2 years of B2C logistics experience, proficiency in Excel and bilingual in Mandarin and English; preferred experience includes working with Shopify, Amazon, TikTok Shop, and WMS/OMS systems.
Job location and travel
The position is based in North America with required business trips to China.
Unique job features
The job includes cross-platform logistics management and involves international travel to China, highlighting a global operational scope.
Company overview
POP MART is a leading Chinese company specializing in the design, manufacturing, and retail of collectible toys, particularly blind box figures. They make money primarily through the sale of these collectible toys, leveraging a strong brand presence and collaborations with popular artists and IPs. Founded in 2010, POP MART has grown rapidly, becoming a key player in the global toy industry with a significant presence in both physical stores and online platforms. Their innovative approach to marketing and product development has made them a favorite among young consumers and collectors.
How to land this job
Tailor your resume to emphasize your experience in B2C logistics, 3PL coordination, and order fulfillment, highlighting familiarity with UPS operations and e-commerce platforms like Shopify, Amazon, and TikTok Shop.
Focus on showcasing your skills in data analysis with Excel, including VLOOKUP and Pivot Tables, and your ability to optimize logistics processes and handle exceptions such as lost parcels and returns.
Apply through multiple channels including POP MART's official corporate website, LinkedIn job postings, and reputed job boards to maximize your application visibility.
Connect with logistics, supply chain, or e-commerce teams at POP MART on LinkedIn; start conversations by referencing recent POP MART sales events, asking about their 3PL coordination strategies, or inquiring about challenges in managing cross-border logistics.
Optimize your resume for ATS by incorporating keywords from the job description such as 'B2C order fulfillment,' '3PL coordination,' 'UPS claims,' 'Shopify,' 'Amazon FBA,' 'RMA processing,' and 'logistics data analysis' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify relevant job portals, and find LinkedIn connections within POP MART, allowing you to focus more on networking and interview preparation.
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