American Airlines

Analyst/Sr Analyst, Data Steward - Customer Data Strategy & Governance

DALLAS, TXPosted 18 days ago

Job summary

  • Job post source

    This job is directly from American Airlines

  • Job overview

    The Analyst/Sr Analyst, Data Steward role focuses on enhancing data governance and management practices within the Revenue Division, contributing to the overall data strategy.

  • Responsibilities and impact

    Daily responsibilities include collaborating with teams to manage data assets, ensuring a customer-first approach, conducting data quality assessments, and developing data policies and standards.

  • Compensation and benefits

    American Airlines offers travel perks, comprehensive health benefits from day one, wellness programs, a 401(k) plan with employer contributions after one year, and additional benefits like employee assistance and discounts.

  • Experience and skills

    Candidates should have a Bachelor's degree and a minimum of 3 years in data analysis or management, with proficiency in SQL and experience in data governance; preferred qualifications include 5 years of experience and familiarity with BI tools.

  • Career development

    Opportunities for professional growth include advancing within the Data Strategy and Governance Team and developing expertise in data management practices.

  • Work environment and culture

    American Airlines promotes an inclusive and diverse work environment, emphasizing employee connection through various resource groups and a commitment to personal and professional growth.

  • Company information

    American Airlines is a leading airline with a global network, known for its extensive flight operations and commitment to customer service and innovation in the airline industry.

  • Team overview

    The role is part of the Data Strategy and Governance Team, which collaborates closely with various commercial and IT teams to enhance data practices.

  • Job location and travel

    The job is likely based in an American Airlines office, with potential for remote work options, but specific location details are not provided.

  • Unique job features

    This position offers unique opportunities to work on data governance within the airline industry and to engage in innovative data management practices.

Company overview

American Airlines is a major U.S. airline headquartered in Fort Worth, Texas, and is one of the largest airlines in the world by fleet size and revenue. The company operates an extensive network of domestic and international flights, serving over 350 destinations in more than 50 countries. American Airlines generates revenue primarily through passenger ticket sales, cargo services, and ancillary fees such as baggage and seat selection. Founded in 1930, the airline has a rich history, including its role in the development of the modern airline industry and its mergers with other carriers like US Airways in 2013.

How to land this job

  • Tailor your resume to showcase your experience in data analysis, data management, and data governance, emphasizing your proficiency in SQL and any relevant tools like Tableau or PowerBI.

  • Highlight your collaborative skills, particularly your ability to work with cross-functional teams including IT, privacy, and commercial product teams, as these are essential for the role.

  • Apply through various channels such as American Airlines' corporate site and LinkedIn to enhance your visibility for the position.

  • Connect with professionals in the Data Strategy and Governance Team at American Airlines on LinkedIn, and consider ice breakers like asking about their experiences in the role or their thoughts on recent data governance trends.

  • Optimize your resume for ATS by incorporating keywords from the job description, such as 'data stewardship,' 'data quality,' and 'customer data analysis,' to improve your chances of passing initial screenings.

  • Utilizing Jennie Johnson's Power Apply feature can simplify the application process by tailoring your resume, identifying the best application channels, and helping you network effectively, allowing you to focus more on your job search.

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