Diamonds Direct

Back Office Assistant

AUSTIN, TXPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Diamonds Direct

  • Job overview

    The Back Office Assistant at Diamonds Direct supports in-store operations by managing inventory, vendor relations, and assisting the store team to ensure smooth daily functioning in a luxury retail environment.

  • Responsibilities and impact

    The role involves handling inventory shipping and receiving, overseeing inventory control, managing vendor relationships, assisting with merchandise inquiries and customer orders, and maintaining an organized workspace to support store operations.

  • Compensation and benefits

    The position offers career development opportunities, exposure to various departments, and a family-oriented, supportive culture; specific salary and benefits details are not provided.

  • Experience and skills

    Candidates need prior experience in customer service or vendor management, preferably in luxury retail jewelry, with strong communication, computer, and organizational skills, and must be available to work Saturdays.

  • Career development

    The company invests in professional growth and offers career advancement opportunities within Diamonds Direct.

  • Work environment and culture

    Diamonds Direct promotes a family-oriented, inclusive, and supportive team environment where contributions are valued.

  • Company information

    Diamonds Direct is a luxury retail jewelry company focused on providing high-quality service and products, emphasizing a strong work ethic and team collaboration.

  • Unique job features

    The role is distinguished by its integral support function in luxury retail operations and the emphasis on a unique company culture called RHINO, highlighting work ethic and humility.

Company overview

Diamonds Direct is a prominent jewelry retailer specializing in diamond engagement rings, fine jewelry, and luxury timepieces. The company generates revenue through direct sales at its numerous showrooms across the United States and online, offering a wide selection of high-quality diamonds and custom jewelry designs. Founded in 1995, Diamonds Direct has built a reputation for exceptional customer service, competitive pricing, and a transparent shopping experience, often sourcing diamonds directly from cutters to eliminate middlemen and pass savings to customers.

How to land this job

  • Tailor your resume to highlight your experience in inventory management, vendor relations, and customer service, emphasizing your organizational skills and ability to multitask effectively in a fast-paced retail environment.

  • Showcase any prior experience or familiarity with luxury retail or jewelry, as Diamonds Direct values candidates passionate about the industry and committed to supporting store operations.

  • Apply via multiple platforms such as Diamonds Direct's official corporate careers page and LinkedIn to maximize your chances of being noticed by recruiters and hiring managers.

  • Connect on LinkedIn with current employees or managers within Diamonds Direct's operations or back office teams; start conversations by complimenting their recent achievements or asking about what qualities make a successful RHINO at Diamonds Direct.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'inventory management,' 'vendor relations,' 'customer service,' 'organizational skills,' and 'luxury retail,' ensuring your resume passes initial automated screenings.

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