Job summary
Job post source
This job is directly from Exos
Job overview
The Operations Coordinator at Exos supports administrative and business operations within a large corporate account, ensuring smooth and efficient program services and contributing to overall program success.
Responsibilities and impact
The role involves supporting Program Managers with program operations, analyzing processes for improvement, managing program metrics and financial tracking, assisting in hiring and onboarding, providing customer support, scheduling services, managing payroll and administrative tasks, and using Mindbody Software for membership and financial transactions.
Compensation and benefits
The position offers an hourly wage ranging from $20.00 to $30.00 depending on location, experience, and certifications, along with a comprehensive benefits package including health insurance, life and disability benefits, 401(k), paid time off, and part-time benefits subject to eligibility.
Experience and skills
Candidates should have a bachelor's degree, at least one year of operations or program coordination experience, strong customer service skills, proficiency in Microsoft Office and Mindbody Software, excellent communication and organizational skills, and preferably experience in group exercise or sports programming.
Career development
Exos provides ongoing professional development opportunities through practitioner education courses and workshops, supporting career growth in health and fitness coaching and program management.
Work environment and culture
Exos promotes an inclusive, welcoming workplace focused on innovation, learning, and improving lives, with a commitment to diversity and equal opportunity employment.
Company information
Exos is an elite coaching company with nearly 30 years of experience, specializing in holistic health approaches for corporate employees, elite athletes, and military operators, offering fitness management, coaching, and personal development programs.
Team overview
The candidate will join a larger operations team working closely with program operations leaders and Program Managers to deliver key services and improve operational efficiency.
Unique job features
The role uniquely combines operational coordination with direct customer interaction and uses specialized software like Mindbody, offering a dynamic environment focused on health and performance coaching.
Company overview
EXOS is a human performance company that provides comprehensive solutions for improving health and performance for individuals, teams, and organizations. They offer services such as performance training, nutrition, physical therapy, and corporate wellness programs. Founded in 1999, EXOS has grown to become a leader in the industry by partnering with elite athletes, military personnel, and Fortune 500 companies. Their innovative approach combines cutting-edge technology with evidence-based practices to help clients achieve their goals and enhance overall well-being.
How to land this job
Tailor your resume to highlight your experience in program coordination, operations support, and customer service, emphasizing your ability to manage multiple tasks and streamline processes effectively at Exos.
Showcase your proficiency with Mindbody Software and Microsoft Office, along with examples of working independently and collaboratively to support program managers and improve operational workflows.
Apply through multiple channels including Exos' corporate career site, LinkedIn, and other job boards where the role is posted to maximize your application visibility.
Connect with current employees in the operations or program management teams at Exos on LinkedIn, using ice breakers like commenting on recent company initiatives or asking about their experience with Exos' health and fitness programs to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'program operations,' 'customer service,' 'Mindbody Software,' 'process improvement,' and 'team collaboration' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate application submissions, tailor your resume for each posting, identify relevant LinkedIn contacts for networking, and save time so you can focus on preparing for interviews and other job search activities.
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