Job summary
Job post source
This job is directly from Netrality Data Centers
Job overview
The Data Center Technician role at Netrality Data Centers involves maintaining and monitoring critical infrastructure systems to support colocation customers and building tenants, contributing to the overall operational efficiency of the data center.
Responsibilities and impact
Daily responsibilities include monitoring alarm events, providing customer support, executing sales orders, performing facility walkthroughs, and maintaining security protocols, all aimed at ensuring compliance with high service and security standards.
Compensation and benefits
Netrality offers comprehensive benefits including medical, dental, and vision insurance, company-paid life and disability insurance, paid parental leave, 401k matching, and employee discount services.
Experience and skills
Candidates must have a high school diploma, two years of data center experience, customer service experience, and strong troubleshooting skills, with industry certifications or an associate degree preferred.
Career development
This position offers opportunities for professional growth within the Data Center Operations team, allowing for the establishment of efficiencies and best practices.
Work environment and culture
Netrality fosters a close-knit team environment with a focus on professionalism and ethical conduct among colleagues and contractors.
Company information
Netrality Data Centers is a private-equity backed owner-operator of data centers with eighteen locations across six metropolitan markets, specializing in network interconnections and wholesale data center space.
Team overview
The Data Center Operations team is described as a close-knit group of A-players, emphasizing collaboration and high performance.
Job location and travel
The job is based in a 24/7/365 data center facility, with responsibilities that may require physical presence and monitoring.
Unique job features
This role is distinguished by the opportunity to work in a dynamic environment with a focus on customer support and critical infrastructure management.
Company overview
Netrality Data Centers is a prominent provider of interconnected data center solutions, focusing on colocation, interconnection, and strategic real estate investments. The company generates revenue by offering secure, reliable, and scalable data center services to businesses, enabling them to enhance connectivity and data management. Founded in 2015, Netrality has expanded its portfolio through strategic acquisitions and partnerships, establishing a strong presence in key U.S. markets. Their facilities are carrier-neutral, allowing clients to connect with multiple network providers, which is crucial for businesses seeking robust and flexible IT infrastructure solutions.
How to land this job
Tailor your resume to highlight your experience in data center operations, emphasizing your ability to monitor critical infrastructure systems and provide top-tier customer support, as these are key responsibilities for the Data Center Technician role at Netrality Data Centers.
Showcase your problem-solving skills and experience with troubleshooting equipment, as these are vital for maintaining compliance with service and security requirements in a fast-paced environment.
Apply through multiple platforms, including Netrality's corporate website and LinkedIn, to maximize your chances of being noticed for this role.
Connect with individuals in the Data Center Operations division at Netrality Data Centers on LinkedIn to gather insights about the position; potential ice breakers could include asking about their experience with specific technologies or expressing interest in the company’s recent projects.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'data center,' 'customer support,' and 'troubleshooting,' to ensure your application passes initial screenings.
Utilizing Jennie Johnson's Power Apply feature can simplify your application process by tailoring your resume, identifying the best channels for submission, and helping you find networking opportunities, allowing you to focus your time on preparing for interviews.
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