Job summary
Job post source
This job is directly from ABM Industries
Job overview
The Lead Shuttle Attendant at ABM Industries oversees shuttle operations to ensure safety and positive experience for staff and visitors, acting as a key liaison between attendants, drivers, and management.
Responsibilities and impact
The role involves greeting and assisting passengers, managing boarding and queues, coordinating with drivers, responding to emergencies, enforcing parking policies, maintaining shuttle cleanliness, training new attendants, and participating in team meetings.
Compensation and benefits
The position pays $19.50 per hour with 5 days of paid vacation after 6 months; no other specific benefits are detailed but ABM offers a military-friendly environment and training programs.
Experience and skills
Candidates should have exceptional customer service and communication skills, professional appearance, ability to work outdoors in all weather, physical capability to assist passengers, and preferably prior experience in transportation or supervisory roles; bilingual Spanish is preferred.
Career development
ABM provides access to world-class training programs and opportunities for veterans to transition skills into post-military careers, supporting professional growth within the company.
Work environment and culture
ABM promotes a professional, inclusive, and military-friendly culture with a commitment to equal opportunity and reasonable accommodations for disabilities.
Company information
ABM Industries is a global leader in facility and infrastructure services with over 100,000 employees, $8 billion in revenue, serving diverse sectors with innovative and sustainable solutions.
Application process
Applicants are directed to apply online at www.abm.com/careers; unsolicited resumes are not accepted.
Unique job features
The job offers a leadership role in shuttle operations with responsibilities for safety, customer service, and team training, suitable for those entering or returning to the workforce, including veterans.
Company overview
ABM Industries is a leading provider of integrated facility solutions, offering services such as janitorial, electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, landscape & turf, and parking. The company generates revenue through long-term contracts with commercial, industrial, and institutional clients, ensuring their facilities operate efficiently and sustainably. Founded in 1909, ABM has a rich history of growth and acquisitions, expanding its service offerings and geographic reach to become a trusted partner in facility management.
How to land this job
Tailor your resume to underscore your leadership skills and experience managing daily operations, particularly in customer-facing or transportation roles, to align with ABM's Lead Shuttle Attendant position.
Highlight your exceptional customer service abilities, communication skills, and capacity to handle emergencies calmly and decisively, as these are key responsibilities in the job description.
Apply through multiple platforms including ABM's official career site at www.abm.com/careers and LinkedIn to maximize your chances of being noticed by recruiters.
Connect with current ABM employees in the transportation or facility services divisions on LinkedIn; start conversations by commenting on their posts about workplace safety or asking about their experiences with ABM's shuttle services to break the ice.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'shuttle operations,' 'safety protocols,' 'communication,' and 'leadership' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application channels, and identify relevant LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and improving your skills.
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