Job summary
Job post source
This job is directly from Horizon Air
Job overview
The Manager Station Operations at Horizon Air leads the station team to execute customer service and ground operations strategies, ensuring operational performance and safety standards are met.
Responsibilities and impact
The role involves leading the station team, managing staffing and budgets, ensuring compliance with regulations, overseeing operational performance across various services, supporting training and facility needs, fostering positive employee relations, and representing the company at events.
Compensation and benefits
The salary range is $71,600 to $107,400 per year, with pay based on location, experience, and skills; benefits include free standby travel, medical, dental, vision coverage, 401k match, bonuses, and paid time off.
Experience and skills
Requires 5 years of customer service or station operations experience, 2 years of leadership experience, a bachelor's degree or equivalent experience, strong communication and problem-solving skills, proficiency in Microsoft Office, and authorization to work in the U.S.; preferred experience includes passenger service, cargo handling, and FAA knowledge.
Work environment and culture
The company values safety, integrity, kindness, performance, and remarkable service, fostering a culture of continuous improvement and employee engagement.
Company information
Horizon Air is part of Alaska Air Group, focused on creating an airline people love through strong leadership and operational excellence.
Application process
Applicants must apply by 7:00 PM Pacific Time on 6/24/2025; further application details are on the company's career site.
Unique job features
The role requires obtaining and maintaining an airport SIDA badge, involves leadership expectations aligned with company values, and offers opportunities to influence operational and cultural aspects at the station.
Company overview
Horizon Air is a regional airline based in the United States, primarily serving the Pacific Northwest, Alaska, California, and parts of Canada. It operates as a subsidiary of Alaska Air Group, making money through passenger services and cargo operations. Founded in 1981, Horizon Air has grown to become a key player in regional air travel, known for its commitment to safety, customer service, and operational efficiency. The airline's fleet primarily consists of Bombardier Q400 turboprop aircraft, which are well-suited for short-haul flights.
How to land this job
Tailor your resume to highlight leadership in station operations, focusing on managing customer service, ground service, and compliance with safety regulations.
Emphasize your experience in staffing, budgeting, training oversight, and operational performance metrics to align with Horizon Air's strategic objectives.
Apply through multiple channels including Horizon Air's official career site and LinkedIn to maximize your application reach and visibility.
Connect with current Horizon Air station operations managers or team leads on LinkedIn, using ice breakers like commenting on recent company initiatives or asking about the team culture and leadership style.
Optimize your resume for ATS by incorporating keywords such as 'station operations,' 'customer service,' 'compliance,' 'staffing,' 'budget management,' and 'FAA regulations' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify optimal application portals, and discover LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking.
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