Job summary
Job post source
This job is directly from Umpqua Bank
Job overview
The Treasury Management Support Specialist at Umpqua Bank provides primary client relationship support for corporate and commercial deposit clients, ensuring high levels of customer service and compliance with banking regulations.
Responsibilities and impact
Daily tasks include responding to client inquiries, guiding account implementations, resolving transaction issues, and maintaining communication with relationship managers to ensure timely resolution of client matters.
Compensation and benefits
The pay range for this role is $21.00-$26.00, with performance-based incentives and comprehensive benefits including healthcare, a 401(k) plan, and various insurance options.
Experience and skills
Candidates should have a H.S. Diploma/GED, preferably a Bachelor's Degree, along with 2-4 years of banking experience and strong knowledge of banking products and services, as well as excellent communication skills.
Career development
Opportunities for professional growth include potential coaching or mentoring roles and the chance to embody Umpqua's corporate culture.
Work environment and culture
Umpqua Bank promotes a culture of trust, ownership, growth, empathy, teamwork, and enjoyment, aiming to create a great workplace for its associates.
Company information
Umpqua Bank is a leading western-based regional bank with over $50B in assets, committed to providing exceptional banking services and fostering community relationships.
Team overview
The specific team dynamics are not detailed, but the role involves close collaboration with relationship managers and business partners.
Job location and travel
The position is fully onsite at Umpqua Bank's headquarters in the Pacific Northwest.
Application process
Applicants should submit their resumes directly to Umpqua Bank, as unsolicited applications from agencies are not accepted.
Unique job features
The role distinguishes itself through its focus on exceptional client service and compliance within the Treasury Management sector.
Company overview
Umpqua Bank is a financial institution headquartered in Portland, Oregon, offering a range of banking services including personal and business banking, loans, and wealth management. They generate revenue through interest on loans, service fees, and investment products. Founded in 1953, Umpqua has grown significantly through strategic acquisitions and a focus on customer experience, branding itself as the "World's Greatest Bank." Their commitment to community engagement and innovative banking solutions makes them a notable player in the financial sector.
How to land this job
Tailor your resume to highlight your customer service skills and experience in banking, particularly in commercial banking products and services, to align with Umpqua Bank's focus on exceptional client relationship management.
Emphasize your ability to handle complex issues, your strong communication skills, and your knowledge of banking regulations, as these are critical for the Treasury Management Support Specialist role.
Apply through various platforms, including Umpqua Bank's corporate site and LinkedIn, to maximize your chances of being noticed by hiring managers.
Connect with professionals in the Treasury Management division at Umpqua Bank on LinkedIn to gain insights into the role; you might start a conversation by asking about their experiences during the merger or expressing your enthusiasm for their corporate culture.
Optimize your resume for ATS by including keywords from the job description, such as 'customer service', 'banking regulations', and 'commercial banking products', to increase the likelihood of passing initial screenings.
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