Job summary
Job post source
This job is directly from Nationwide
Job overview
The Financial Services Analyst at Nationwide will provide exceptional service to customers while managing internal and external communications, contributing to the company's mission of helping individuals and businesses prepare for retirement.
Responsibilities and impact
Key responsibilities include preparing materials for new plans, interpreting plan provisions, managing customer workflows, resolving service issues, and collaborating with internal and external teams to improve processes.
Compensation and benefits
The position offers a comprehensive benefits package including medical, dental, vision, life insurance, paid time off, 401(k) with company match, and a company-paid pension plan.
Experience and skills
Candidates should have at least four years of related work experience, preferably in customer service, and possess strong communication, analytical, and problem-solving skills. A FINRA Series 6 license is preferred.
Career development
Opportunities for professional growth include participation in special projects and potential advancement within the operations division.
Work environment and culture
Nationwide promotes a diverse and inclusive culture, emphasizing teamwork and respect among associates.
Company information
Nationwide is a leading provider of financial services, focusing on retirement planning and protection, with a commitment to customer care and community engagement.
Team overview
The candidate will join a collaborative team within the operations division, reporting to the Operations Division Manager or Unit Manager.
Job location and travel
The role follows a hybrid work schedule with 2 days in the office located in Grandview Heights, Ohio, and 3 days remote, requiring residence within a 35-mile radius of the office.
Application process
Interested candidates should prepare necessary documentation and apply through the Nationwide careers page, adhering to any specified deadlines.
Unique job features
This position offers unique opportunities for process improvement and collaboration with various business units, enhancing both customer service and internal efficiencies.
Company overview
Nationwide is a leading insurance and financial services company headquartered in Columbus, Ohio. They provide a wide range of products including auto, home, and life insurance, as well as retirement and investment services. Founded in 1926 as Farm Bureau Mutual Automobile Insurance Company, Nationwide has grown through strategic acquisitions and expansions. The company generates revenue primarily through insurance premiums and investment income. Notably, Nationwide operates as a mutual company, meaning it is owned by its policyholders, which influences its customer-centric approach.
How to land this job
Tailor your resume to showcase your customer service experience and ability to manage relationships, as these are key for the Financial Services Analyst role at Nationwide.
Highlight your analytical and problem resolution skills, emphasizing your experience with process improvements and your ability to anticipate customer needs.
Apply through multiple platforms including Nationwide's corporate site and LinkedIn to broaden your application reach and visibility.
Connect with professionals in the operations division at Nationwide on LinkedIn to learn more about the role; consider ice breakers like asking about their experience with process improvements or how they embody Nationwide's values in their work.
Ensure your resume is optimized for ATS by incorporating relevant keywords from the job description, such as 'customer service', 'analytical skills', and 'process improvements'.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, helping you to effectively tailor your resume and identify networking opportunities with ease.
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