Job summary
Job post source
This job is directly from Cox Enterprises
Job overview
The Supervisor, Outside Commercial Services at Cox Enterprises leads a field team to ensure excellent client experiences and efficient commercial service operations.
Responsibilities and impact
The role involves supervising and coaching a team, ensuring performance targets are met, building client and partner relationships, monitoring KPIs, resolving issues, collaborating with internal departments, and promoting safety.
Compensation and benefits
The position offers a base salary range of $54,200 to $81,400 with potential incentives, sign-on and referral bonuses, 30+ days paid vacation, healthcare benefits from day one, 401(k) with up to 8% match, and other employee discounts and perks.
Experience and skills
Candidates need a high school diploma/GED with 5 years related experience or equivalent education/experience combinations, strong leadership, communication, and collaboration skills; a related degree and auction industry experience are preferred.
Work environment and culture
The company values transparency, teamwork, innovation, quality, and safety, fostering a supportive environment with passionate employees.
Company information
Cox Enterprises is a company focused on commercial services, emphasizing client satisfaction and operational excellence.
Team overview
The candidate will lead a team of Outside Client Services professionals bridging field and office operations.
Job location and travel
The job is located in Manheim Dallas, with field-based responsibilities.
Unique job features
The role offers leadership autonomy, impact on client service delivery, and involvement in optimizing commercial operations and client relationships.
Company overview
Cox Enterprises is a privately held global conglomerate headquartered in Atlanta, Georgia, primarily operating in the communications, automotive, and media sectors. Founded in 1898 by James M. Cox, the company generates revenue through its subsidiaries, including Cox Communications, Cox Automotive, and Cox Media Group, offering services like cable television, broadband internet, automotive auctions, and media content. Notable for its commitment to sustainability and innovation, Cox Enterprises has a significant history of philanthropy and community engagement, making it a prominent player in its industries.
How to land this job
Position your resume to highlight your leadership experience in managing field teams and your ability to drive client satisfaction and operational efficiency, as these are key for the Supervisor, Outside Commercial Services role at Cox Enterprises.
Emphasize your skills in coaching, process improvement, and cross-functional collaboration, particularly your experience working with operations, logistics, and pricing teams to optimize service delivery and profitability.
Apply through multiple channels including Cox Enterprises' corporate career site and LinkedIn to maximize your visibility and chances of getting noticed for this position.
Connect with current employees or managers within the Commercial Services or Operations divisions at Cox Enterprises on LinkedIn; start conversations by referencing their recent projects, asking about team culture, or expressing enthusiasm about Cox’s commitment to client service and innovation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'leadership,' 'client satisfaction,' 'performance monitoring,' 'cross-functional collaboration,' and 'safety culture' to ensure your application passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with the right keywords, and identify LinkedIn contacts for networking, freeing you up to focus on preparing for interviews and other job search activities.
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